Learning Resources

Abstract: This article introduces an emerging, innovative practice in higher education: Integrated Planning and Advising for Student Success (iPASS). A research-based iPASS implementation framework is examined through a case study of Guttman Community College (CUNY), which is one year into its iPASS work. This case study, which shares practices and initial findings that include high levels of student, faculty, and staff engagement, is relevant to practitioners and academic leaders considering the use of, or in the early stages of, an iPASS approach, as well as those interested in effectively integrating technology that leads to improved student success and transformative institutional change.

Abstract: As the challenges that students face become increasingly complex and interwoven, student service providers must innovate in order to continue to connect users to their offerings. Moreover, those services must be planned for holistically with an aligned understanding of why, what, where, when, and how they will be delivered. This article draws on brightspot strategy’s work with more than 50 leading universities as an experience design and strategy consultancy as well as best practices from the field to share some of the approaches, tools, and lessons learned in designing services to meet the needs of today’s students.

Abstract: College campuses across the United States are increasingly challenged to educate psychologically distressed students and to recognize that college student mental health is not only a counseling center issue, but also a campus issue. As such, many colleges and universities are moving toward campuswide prevention efforts designed to help identify and support students who need to manage their distress. Prior research has highlighted these issues and described ways to involve campus units in initiating campuswide prevention efforts. This article focuses on the key elements necessary to successfully foster prevention efforts and includes practical suggestions to improve prevention protocols on campus.