Learning Resources

Abstract: Camden, New Jersey, a city of 80,000 located directly across the Delaware River from center-city Philadelphia, is, by any index of urban decay, one of the nation's most distressed urban centers. While severely ineffective, the city houses the essential building blocks of future recovery: branches of four colleges and universities and two major hospitals. A failure to recover during one of the strongest economic upturns in the nation's history, coupled with an unfortunate history of corruption and mismanagement, caused the state legislature to take two extraordinary actions to stabilize and revitalize the city: installing a state-appointed chief operating officer for the city, whose powers supercede those of the mayor and council, and putting forth an investment plan for the city that built upon its remaining institutional strengths in higher education and health care. A working group, the Camden Higher Education and Healthcare Task Force, was formed by the city's higher education and health care institutions at the behest of key legislators to coordinate their development efforts in order to advance the recovery of the city.

Abstract: Recruiting and retaining women and minority faculty members is a particularly challenging workforce development issue facing many universities. This article summarizes current literature and the results of a survey of selected institutions to gauge responses to this challenge. All the survey respondents indicated that recruitment of women and minority candidates has been problematic, that retention problems vary, and that job placement is difficult and can negatively influence the recruitment and retention of women and minority faculty members. Job placement for partners has been most difficult for those universities located in small- to mid-sized cities. A variety of programs have been attempted to alleviate problems of recruitment and retention.

Abstract: Effective benchmarking demands continuous change with equal emphasis on identifying the goal and understanding why the goal is important. In this article, the authors suggest analytic frameworks that might be useful in moving benchmarking from a tracking and monitoring exercise to an organizational process that informs the strategic decision making of university administration.

Abstract: This case study describes the proces used at the University of Wisconsin -Milwaukee (UWM) to develop a budget for maintaining general assignment classrooms that are centrally controlled and scheduled. The genesis of the problem with general assignment clasrooms is framed within the context of the "Tragedy of the Commons" described by Peter Senge in The Fifth Dimension. At UWM this resulted in the gradual deterioration of the quality iof the general assigenment classrooms and a corresponding backlog of deferred maintenance items. To redres the situation, the Provost's Office assumed "ownership" of the general assignment classrooms and became an advocate for them in the budget process. To ensure appropriate maintenance of both the spce and equipment in the general assigenment classrooms, we developed a maintenance budget using a simple depreciation model applied to a wide array of assest in the classrooms. We also did a separate financial analysis to determine how this budget should change as we deploy sophisticated instructional technologies in our general assignment classrooms. The methods we used in this analysis can be used by other colleges and universities seeking a better understanding of the costs of maintaining bothe the general physical enviroment and the instructional technology in classrooms.

Abstract: Book review of Truth and Consequences: Colleges and Universitites Meet Public Crises, by Jerrold Footlick. ACE/Oryx Press, 1997. 192 pages. ISBN 0-89774-970-7. Pull quotes: "The press is not likely to change how it operates, so universities need to learn how to deal with the media more skillfully."