Planning for Higher Education Journal

The Balanced Scorecard: Beyond Reports and Rankings

Journal Cover
From Volume 29 Number 2 | Winter 2000–2001
By Alice C. Stewart, Julie Carpenter-Hubin

Institutions referenced in this resource:
Ohio State University-Main Campus

Effective benchmarking demands continuous change with equal emphasis on identifying the goal and understanding why the goal is important. In this article, the authors suggest analytic frameworks that might be useful in moving benchmarking from a tracking and monitoring exercise to an organizational process that informs the strategic decision making of university administration.

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