Learning Resources

Abstract: It has often been said that culture eats strategy for breakfast. While that can often be true, it does not have to be that way. Culture and strategy can be close companions and highly complementary when positioned as mutually reinforcing parts of the planning process. When strategy is developed with an appreciation for cultural strengths, it has a better chance to move beyond words on a screen or on paper. At the same time, organizational strategy can strengthen and reinforce an improved organizational culture.

Georgia Tech is using a technique called appreciative inquiry to build a positive, productive culture through the strategy development and implementation process. This approach reinforces the positive elements of the current culture while clearly defining the cultural attributes needed for success in the future.
This discussion will explore ways to draw out the best in organizational culture to create an effective strategy while also using strategy to steer culture in a positive direction.

Abstract: This session will share a portfolio-based approach to space management as an institutional, governance-based framework for aligning space—its allocation and use—to meet priorities and program needs. You will learn how we aligned space governance with our institution's organizational hierarchy through defined portfolios, allowing central planning units to use a streamlined process and adaptive planning tools to arrive at an unbiased, data-driven perspective.

Abstract: Access to appropriate lactation space is essential for new mothers to participate fully in work and study. Campus planners are positioned to introduce this topic at the beginning stages of new building design or facility renovation. The University of Pennsylvania and SCUP collaborated in a nationwide study to explore lactation policy and facilities in US colleges and universities. We will share results from the study, including user needs along with requirements for evidence-based lactation space design.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: Camden, New Jersey, a city of 80,000 located directly across the Delaware River from center-city Philadelphia, is, by any index of urban decay, one of the nation's most distressed urban centers. While severely ineffective, the city houses the essential building blocks of future recovery: branches of four colleges and universities and two major hospitals. A failure to recover during one of the strongest economic upturns in the nation's history, coupled with an unfortunate history of corruption and mismanagement, caused the state legislature to take two extraordinary actions to stabilize and revitalize the city: installing a state-appointed chief operating officer for the city, whose powers supercede those of the mayor and council, and putting forth an investment plan for the city that built upon its remaining institutional strengths in higher education and health care. A working group, the Camden Higher Education and Healthcare Task Force, was formed by the city's higher education and health care institutions at the behest of key legislators to coordinate their development efforts in order to advance the recovery of the city.

Abstract: Campus chapels once bespoke a school’s curriculum, defined the student body, contributed to ambiance, and served as a recruitment tool for parents looking to religion to influence their children’s character. As schools strayed from their religious roots, encountered pressing program needs, and faced funding concerns, many of these rarely used buildings fell into disrepair. In the last few years, efforts to preserve an institution’s heritage, maximize space, and address spirituality have led schools to consider restoring and reusing campus chapels. This article focuses on keeping the chapel’s original design intent while capitalizing on its strengths to upgrade the building and supplement its usage.