Learning Resources

Abstract: This article presents a case study of the virtual strategic planning process at Northcentral University’s School of Business. Anchoring in practices proven successful in a face-to-face environment, we describe the unique challenges of effective strategic planning for an individual school—when complicated by a solely virtual, distributed environment. We share the tools and techniques we leveraged for each phase of our work, which facilitated overcoming the distance among members of our school community.

Abstract: In order to meet students’ evolving needs and ensure an institution’s ongoing vitality, competitive proposals for campus programming require astute evaluation and vigorous assessment of ongoing institutional benefit. This session will detail strategies from three separate regional university initiatives to solicit, evaluate, adopt, and fund forward-thinking campus enhancements under significant budgetary constraints. Come and explore the successes and failures involved in these planning initiatives that focus on long-term student success, financial viability, programmatic quality, and institutional stability over two decades.

Abstract: Working professionals have unique demands on their time, effort, and energy that challenges individual academic pursuit. By engaging working professionals with precise strategies adapted from business, the University of Kansas Edwards Campus (KUEC) has transformed student engagement and increased enrollment 21.5% in two years. Come learn how KUEC is recruiting well-qualified, motivated students by adopting industry sales techniques focused on vetting qualifications and pre-requisites, bridging adviser communications, and reengaging prospects to materialize student outcomes.

Abstract: A collaborative approach allows building projects to open faster, reduces redesign, increases staff satisfaction, and produces a higher utilization rate than the traditional design process. This session details the collaborative Lean process involving over 100 people that allowed the Lauritzen Outpatient Center on the Nebraska Medical Campus to be completed 1.5 years early with few design changes. Come learn from our unique approach in which actual users participate in designing the facility, allowing implementation of new processes and efficiencies known only to medical center staff.

Abstract: In April of 2017 the University System of Georgia (USG) launched a system wide initiative, known as the Comprehensive Administrative Review (CAR). The charge was to identify and implement administrative service improvement, efficiencies, and administrative cost savings that can be redirected to student success efforts and core academic programs. As Chair of the CAR Steering Committee, Dr. Marrero will outline the objectives of the CAR, the process, implementation and reporting structures, and the results to date. Furthermore, as a President of two USG comprehensive universities during the process of and initial implementation of CAR (University of West Georgia and Georgia Southern University), Dr. Marrero will provide an institutional perspective and insight into building a culture of high performance with a focus on evidence-based leadership, accountability, and continuous improvement. The session will highlight why investing in and engaging your people is critical in building a culture of continuous improvement.