Learning Resources

Abstract: Critical Race Theory (CRT) is a part of the Portland Community College's (PCC) strategic plan and has been an aspect of its academic planning for some time. Including CRT in the use and design of physical space is new and, in some ways, unknown. Learn from PCC's ongoing exploration of what it means to apply CRT to the built environment. We'll discuss how we're rethinking planning and programming activities to encourage more diverse contributions that result in spaces that support all students.

Abstract: While nontraditional students now make up the majority of most student bodies, we continue to use physical planning outreach and engagement tools designed for traditional students. This session shares how we developed new practices and tools to deliver better campus experiences for students from nontraditional backgrounds, yielding social equity in campus planning and building design. You will learn about new physical planning engagement and assessment tools that reveal and remedy the disparities nontraditional students encounter in their lives on campus.

Abstract: Harvard University’s Smith Campus Center has repurposed an entire city block, providing innovative new spaces for collaboration and a welcoming “front door” to the university. The campus center has been transformative for Harvard, revitalizing a prominent site at the campus's crossroads and providing the wider community of 44,000 people with new central gathering and events spaces. Come learn how we successfully navigated stakeholder outreach and generated a design solution within the existing building.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: The design-build delivery approach, in which design and construction services are contracted through a single entity, has the potential to help higher education institutions control costs, streamline processes and communications, and more efficiently and effectively meet project objectives. This article examines the relationship between the University of North Georgia and design-build firm Pond, describing the process of design-build and highlighting two projects, the replacement of a dining hall floor and the renovation of a science classroom. The success of these projects demonstrates the benefits of integration and collaboration inherent in the design-build model.

Abstract: The history and best practices of campus dining planning and design are considered in the light of student centers and their overall effectiveness in boosting socialization and positive educational experiences, exploring new campus trends, accommodating increased diversity, and reinforcing institutional mission. Approaches for integrating flexible dining experiences with student centers to improve informal learning, inclusivity, transparency, and convenience are reviewed, with consideration of the increasing use of personal digital devices. The article demonstrates the value and importance of leveraging carefully integrated campus dining strategies in student centers and elsewhere for memorable learning and campus-life experiences.

Abstract: This article describes execution of the balanced scorecard (BSC) strategic framework in a School of Nursing (SoN). The SoN strategy map was the outcome of the development phase. The two-year implementation phase incorporated balanced scorecards that linked outcome measures to the priority strategies. Thirty-two percent of the defined outcome measures were met. Factors in adopting the BSC framework included development of a strategic plan that supports the college mission and vision, improved communication within the SoN, a united effort to institute strategies to sustain the SoN’s future, and establishment of performance indicators to measure success in achieving those strategies.