Learning Resources

Abstract: Many institutions are engaged in concurrent, overlapping institutional change initiatives. Being able to plan and align improvement efforts while including all stakeholders without duplicating effort requires new tools and skills. We will share how Olympic College used the planning for a new enterprise resource planning (ERP) system to design improvements in our student-facing systems. You will practice different techniques and tools to visualize institutional processes and identify alignment. We will discuss the use of traditional business management tools to map institutional structures, create cross-departmental capacities, and guide cross-functional teams.

Abstract: Financial stability is critical to success in college. The new economics of college create conditions of poverty for many students. It’s an outdated assumption that if a young person works hard enough, they’ll be able to get a college degree and be on the path to a good life. That’s simply not true anymore.

Points of entry to higher education are increasingly out of reach. Increased enrollment of lower- and moderate-income students coupled with inadequate employment opportunities and high college prices mean that making ends meet while attending college can be very difficult. In fact, a growing body of evidence suggests that a previously unnoticed challenge has emerged: basic needs insecurity. Goldrick-Rab’s seminal research provides a better understanding of the complexity and the urgency of the crisis that many students face. She communicates a transformational vision for higher education in America that stresses affordability and access for all, especially lower- to middle-income students and first-generation college students.

Sara Goldrick-Rab is best known for her innovative research on food and housing insecurity in higher education, having led the three largest national studies on the subject, and for her work on making public higher education free. She is the recipient of the William T. Grant Foundation’s Faculty Scholars Award and the American Educational Research Association’s Early Career Award, and in 2016 POLITICO magazine named her one of the top 50 people shaping American politics. Her latest book, Paying the Price: College Costs, Financial Aid, and the Betrayal of the American Dream (University of Chicago, 2016), is an Amazon best-seller and a 2018 winner of the Grawemeyer Award, and has been featured on The Daily Show With Trevor Noah. The Chronicle of Higher Education calls her “a defender of impoverished students and a scholar of their struggles,” she is ranked 6th in the nation among education scholars according to Education Week, and in April 2018 the Carnegie Corporation awarded her the Carnegie Fellowship.

Abstract: Preparing graduates for the workforce requires higher ed to work more closely with industry and organize academic opportunities around real-world problems, not departments. We will detail how the University of Kansas (KU) strategically used new campus building developments to do both develop industry partnerships and interdisciplinary collaborations. You will learn how to design, build, and operate a new and transformative campus development with an integrated approach to facilities, courses, and management, including strategies to gain industry partnerships.

Abstract: To thrive in turbulent, financially challenged times, institutions will need to develop dynamic, long-term collaborations and integrated planning practices that push innovation. We will focus on two institutions that reimagined their value propositions and business models in pursuit of aggressive goals, thanks to their multifaceted partnership and transformative strategies. Presidents from these institutions will share how integrated planning, strategy crafting, and collaboration helped their institutions re-imagine mission and encourage entrepreneurship.

Abstract: We are all invited to take the stage in some form in our lives, whether that be in an interview for work, a speech at a wedding, or simply asking a question in a business meeting or classroom setting. We all have ideas, questions or explorations which we hold back from sharing because our brains are hardwired to prioritize acceptance by our peers and avoid rejection and ridicule. Sometimes, this keeps us safe—but more often than not—it keeps us from truly stepping into a life of opportunity.

The first major theme of the presentation is the psychology of fear. What makes so many of our hands shake, our body’s fidget and our minds forget our words once so perfectly rehearsed? It is an evolutionary response, developed eons ago, designed to protect us. Public speaking asks us to do the one thing we are hard-wired not to do – step outside of the tribe and ask to be invited back in. As relatively weak and slow planetary beings, we survived only in community. Public speaking is the most vulnerable and scary thing that we can do. We will explore the role of this response and how it “shows up” for us in our modern-day world and body and four scientifically-proven ways to shift out of fear and into action using both science and story to address the “hack”.

The second major presentation theme is the role of nonverbal communication. Research shows that over 93% of communication is nonverbal, demonstrating that our brains are wired to prioritize nonverbal over verbal communication. But as presenters, we focus on what we say – rather than how we say it. We engage in fun-partner work to learn how our brains are specifically attuned to body language – and the signals that we are unintentionally demonstrating while speaking from a place of fear or anxiety.

The presentation is concluded with a challenge: to invite each audience member to make one commitment to themselves to lean in towards one area of fear in their life, whether that’s practicing a strategy at home or stepping onto the stage to share their message with the world.

Abstract: In 1998, a Carnegie Foundation Commission Report criticized America’s 123 research universities for failing our educational system by ignoring undergraduate education. Notably absent from the Commission's list of recommendations was mentoring research university faculty as a strategy to improve their teaching. This article discusses strategic collaboration, a mentoring model that can contribute significantly to achieving this objective. Such a network can also create an environment conducive to interdisciplinary research that, because of its increased value and rewards at such universities, can provide an added incentive for faculty participation.