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Delivered
October 6, 2019

2019 Southern Regional Conference | October 2019

Building a Culture of High Performance, Accountability, and Continuous Improvement from a University System and Institutional Perspective

The President of two University System of Georgia (USG) universities during the process and initial implementation of Comprehensive Administrative Review (CAR) will provide an institutional perspective and insight into building a culture of high performance with a focus on evidence-based leadership, accountability, and continuous improvement.
Abstract: In April of 2017 the University System of Georgia (USG) launched a system wide initiative, known as the Comprehensive Administrative Review (CAR). The charge was to identify and implement administrative service improvement, efficiencies, and administrative cost savings that can be redirected to student success efforts and core academic programs. As Chair of the CAR Steering Committee, Dr. Marrero will outline the objectives of the CAR, the process, implementation and reporting structures, and the results to date. Furthermore, as a President of two USG comprehensive universities during the process of and initial implementation of CAR (University of West Georgia and Georgia Southern University), Dr. Marrero will provide an institutional perspective and insight into building a culture of high performance with a focus on evidence-based leadership, accountability, and continuous improvement. The session will highlight why investing in and engaging your people is critical in building a culture of continuous improvement.

Member Price:
Free

Non-Member Price:
Free

Delivered
July 14, 2019

2019 Annual Conference | July 2019

Analytics, Assessment, Award

Our Successful Baldrige Journey

Abstract: Pursuing excellence is a journey that never ends. This session will share how one institution used planning, analytics, and assessments—strategy maps, wildly important goals (WIGs), intelligent risk taking, and knowledge management—to drive its continuous improvement processes. Model organizations need to focus and align their planning, processes, and business intelligence efforts in their continuing quest to achieve quality outcomes. You will learn how to create strategy maps, drive planning efforts via business intelligence tools, and engage in intelligent risk-taking to promote organizational performance at your institution.

Member Price:
Free

Non-Member Price:
Free