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Planning for Higher Education Journal

Published
January 20, 2026

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Beyond Compliance

Building a Sustainable Assessment Framework for Continuous Improvement at Scale

A case study of a public university’s college of business administration contributes empirical evidence of scaling challenges and offers a transferable framework for institutions seeking to enhance assessment capabilities while maintaining faculty engagement.

From Volume 54 Number 2 | January–March 2026

Abstract: Using a longitudinal case study spanning two decades (2003–2022), the authors analyzed how a large public university’s college of business administration designed a system that balanced institutional assessment needs with faculty workload considerations. Their findings revealed that successful large-scale assessment systems require: (1) multilevel organizational structures with clear staff roles, (2) embedded assessment measures leveraging existing coursework, (3) technological infrastructure to streamline data collection, and (4) robust feedback mechanisms ensuring interventions are implemented and evaluated. The study contributes empirical evidence of scaling challenges and offers a transferable framework for large institutions seeking to enhance assessment capabilities while maintaining faculty engagement.

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Example Plans

Published
November 13, 2023

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Example Plans

Published
May 31, 2022

Academic Plan

Multiple Locations

This academic plan document enumerates the institution’s academic goals and strategies, with special focus on generating or enhancing interdisciplinary connections between the primary academic themes.

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Example Plans

Published
May 31, 2022

Sustainability Plan

Public (British Columbia, Canada)

Abstract: “In 2013 TRU established ‘increasing sustainability’ as one of its five strategic priorities for 2014-2019. This Strategic Sustainability Plan (SSP) is aligned with the university’s strategic plan, and provides a focus for TRU’s efforts toward sustainability over the same period. The SSP is comprehensive in nature, and includes more than 130 recommended strategies across four key focus areas: Operations & Planning, Advocacy & Engagement, Learning, and Administration. The SSP is intended to provide a framework for each TRU department and operational unit to incorporate sustainability initiatives into their own planning processes (the structure of the plan is illustrated on the opposing page). . . . Unlike some strategic documents, the plan takes a comprehensive approach of documenting strategies over the next 5 years. These strategies are not all the responsibility of one department or office, but rather are shared among many. This comprehensive approach will allow each office or department to see where and how it can play a role in TRU’s sustainability journey.”

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Example Plans

Published
May 31, 2022

Strategic Plan

Public (British Columbia, Canada)

A high-level document enumerating the institution’s five strategic goals and strategies for achieving each goal.
Abstract: A high-level document enumerating the institution’s five strategic goals and strategies for achieving each goal. The goals are framed as increasing and enhancing each of the following qualities:
  1. Student Success
  2. Intercultural Understanding
  3. Research Capacity
  4. Entrepreneurial Capacity
  5. Sustainability

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Planning for Higher Education Journal

Published
March 27, 2020

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Totally Virtual

Northcentral University’s School of Business Succeeded in Integrated Strategic Planning in an All-Distance Environment

In the context of a fully online institution, how do you collaborate to strategically plan? You leverage online tools and techniques to keep widely distributed and separated-by-a-distance team members engaged in the process.

From Volume 48 Number 2 | January–March 2020

Abstract: This article presents a case study of the virtual strategic planning process at Northcentral University’s School of Business. Anchoring in practices proven successful in a face-to-face environment, we describe the unique challenges of effective strategic planning for an individual school—when complicated by a solely virtual, distributed environment. We share the tools and techniques we leveraged for each phase of our work, which facilitated overcoming the distance among members of our school community.

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Planning for Higher Education Journal

Published
October 1, 2007

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Book Review: Degrees That Matter

Climate Change and the University

Greening the Ivory Tower and Degrees That Matter provide an enlightening case study of Tufts University’s sustainability initiatives over the past 17 years.

From Volume 36 Number 1 | October–December 2007

Abstract: Greening the Ivory Tower and Degrees That Matter provide an enlightening case study of Tufts University’s sustainability initiatives over the past 17 years. While Greening the Ivory Tower could be aptly titled Lessons Learned from the Field, its sequel, Degrees That Matter, could be renamed More Lessons Learned. As companion pieces, these works offer comprehensive and accessible information for creating a campus environmental sustainability program that addresses waste reduction, energy efficiency, transportation reform, and purchasing practices.

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