Learning Resources

Abstract: When change in higher education isn’t managed in a human-centered manner, institutional leaders are unlikely to see the outcomes they intended to achieve. That’s because they didn’t invest enough in involving and supporting the individuals expected to operationalize a new strategy. Nobody wins in these situations: Executives, employees, and students all lose out on the benefits a change initiative could have produced. In this book excerpt, the author shares why strong change leadership must be at the helm of cultivating an environment where innovation is embraced and managed with compassion for the humans who are being asked to think and work differently.

Abstract: This article presents how a small, resource-constrained university leveraged integrated institutional planning to launch a 30-credit completion strategy that significantly improved student momentum, graduation rates, and institutional planning culture. By coordinating cross-functional teams, employing real-time data, and strengthening communication systems, the university built a scalable and sustainable framework that bolstered student retention and completion without requiring new funding or staff. This case offers a roadmap for similarly situated institutions aiming to align credit accumulation initiatives with broader strategic goals to drive measurable student success outcomes.

Abstract: Community collaboration hasn't always been a priority in design education. This session will showcase a program that leverages the public school system as a learning environment for professionals and graduate students in architecture to identify socioeconomic opportunities. The Architecture + Education Program provides institutions opportunities to work actively with the communities they serve, and raises awareness of design careers among public school kids to increase and diversify its talent pipeline. This unique program involves multiple generations, including design professionals alongside public school and university students and instructors. Join us to discover opportunities for innovative community programs in your own backyard.

Abstract: This session will highlight how a collaborative team promoted innovation to enable decision making throughout the Plant Sciences Initiative design process at North Carolina State University (NCSU). Built pre-pandemic, this future-proofed building continues to successfully serve as an energizing hub for innovation. NCSU's integrated planning and data-driven process for designing a flexible academic research building has inspired cross-functional collaboration, leading to increased industry partnerships and innovations. Come learn how leveraging benchmarking, analytics, and an integrated planning process can produce a successfully designed, forward-thinking research building.

Abstract: A student’s success and sense of belonging are connected. While campuses invest heavily in diversity, equity, and inclusion efforts, gaps still exist. Results from a focus group and visual preference survey reveal the role that space plays in how students of color experience belonging on campus. In this session, we’ll share these findings to demonstrate how spatial attributes can help students feel seen, valued, and connected to their campus community. Join us to uncover insights into campus space design that promotes student success and a sense of belonging.

Abstract: As an urban-engaged university, Buffalo State University's strategic commitment to diversity, inclusion, and access has strengthened and diversified student recruitment, raised retention rates, and built community within and beyond the campus. Buffalo State's reputation of providing quality education, access, equity, and engagement requires inclusive, multi-functional spaces that foster a sense of community and develop a welcoming and equity-minded culture for all students. This session will provide actionable design strategies for reimagining existing campus spaces as learning environments that can build community, foster a sense of belonging, and drive student success.

Abstract: Accessible design for the future campus must expand to meet a greater set of needs for the wellbeing of neurodiverse individuals. Autism can profoundly impact an individual's ability to tolerate and thrive in a physical space. In this session, a diverse panel of experts will present case studies and survey tools for methodologies that center neurodivergence in campus planning and design. We'll equip you to advocate for neuro-inclusive design strategies that empower neurodivergent individuals to academically engage and succeed on your campus.

Abstract: Higher education is infamously change-resistant. What’s needed is a new methodology: human-centered change. Informed by research and honed by practice, human-centered change is a flexible, pragmatic approach that works within higher education’s unique structures, practices, and culture. This book guides change leaders and practitioners through the application of human-centered change. A practical manual, it provides mid- and senior-level administrators the essential practices, examples, recommendations, and tools they need to lead change in their colleges or universities.

Abstract: Times of rapid change can interrupt operations and implementation efforts. Preventing this requires an ability to quickly adapt our programs and offerings to the changing landscape. Unfortunately, operational complexity and the disorienting nature of uncertainty become a hurdle to rapid response. Either we get overwhelmed trying to identify all that needs to change, or we respond haphazardly, missing crucial details.

Contingency planning can help. It is a method for preparing for potential changes that identifies how operations and action plans need to shift in response. It can also be used to respond to changes after they happen.

The Campus Contingency Planner is a template for lightweight, rapid contingency planning. It guides you through a process that identifies the impacts of change, how decisions during contingency planning will be made, and the operational components of programs and offerings that will need to be adapted in response.

Whether you manage student-facing programs (like academic programs or student affairs activities), or direct services that are internally supportive (like space management or IT), the Campus Contingency Planner can help you respond to change with flexibility, minimizing disruption and moving your institution forward.

Abstract: Creative use of campus green space does more than enhance curb appeal; it has a major impact on recruitment, active learning, and student success. The science behind green spaces is based on the idea that exposure to nature can improve performance. Academic green spaces serve as settings for physical activity, recreation, and social interaction, all of which enhance student health and wellbeing through respite from academic life. This session will demonstrate how to maximize the impact of campus green space on student success, focusing on small, practical steps, and develop a plan for future collaborative opportunities in student engagement.