Learning Resources

Abstract: This article examines the leadership decisions and processes implemented by the Memphis College of Art (MCA), following the 2017 decision to close due to financial debt and declining enrollment. Rather than ceasing operations immediately, MCA leaders executed a three-year teach-out plan while liquidating assets, repaying debts, and laying off employees, all while ensuring a legally compliant dissolution. As many colleges face longevity pressures, this case offers a rare look at how closure can be managed transparently, strategically, and with commitment to student success through an integrated planning approach that aligns academic, financial, and facilities decisions during the institution’s final years.

Abstract: With over 100 programs and 113 sites across 28 states and multiple countries, Embry-Riddle Aeronautical University faced mounting complexity in managing institutional changes. Previously, each change we made required meetings with up to 30 participants from more than 20 offices, including Financial Aid, Facilities, Academic Affairs, IT, and Site Management. Through integrated planning, we replaced that costly, time-intensive model with a SharePoint- based system for asynchronous collaboration. The shift fostered transparency, reduced delays, and empowered cross-functional alignment. The project exemplifies how intentional design and relationship-building can transform sprawling processes into coordinated, responsive systems prepared for institutional growth and change.

Abstract: Times of rapid change can interrupt operations and implementation efforts. Preventing this requires an ability to quickly adapt our programs and offerings to the changing landscape. Unfortunately, operational complexity and the disorienting nature of uncertainty become a hurdle to rapid response. Either we get overwhelmed trying to identify all that needs to change, or we respond haphazardly, missing crucial details. Contingency planning can help. It is a method for preparing for potential changes that identifies how operations and action plans need to shift in response. It can also be used to respond to changes after they happen. The Campus Contingency Planner is a template for lightweight, rapid contingency planning. It guides you through a process that identifies the impacts of change, how decisions during contingency planning will be made, and the operational components of programs and offerings that will need to be adapted in response. Whether you manage student-facing programs (like academic programs or student affairs activities), or direct services that are internally supportive (like space management or IT), the Campus Contingency Planner can help you respond to change with flexibility, minimizing disruption and moving your institution forward.

Abstract: Southeast Community College (SCC) applied an integrated framework approach to inform all aspects of its successful comprehensive accreditation review. Following decades of reviews leading to monitoring and focused visits to address opportunities for improvement, SCC managed its most recent comprehensive assessment through integrated planning to ensure the accreditation process coincided with building relationships, aligning divisions and departments, and promoting a culture that is well prepared for change. This structured and focused integrated planning method for comprehensive accreditation review was associated with a successful outcome that involved no monitoring or required follow-up for the first time in the College’s accreditation history.

Abstract: In a time of racial segregation and limited opportunity, Historically Black Colleges and Universities (HBCUs) became pillars of the African American community, fostering academic excellence and a sense of cultural identity. HBCU leaders will discuss their institutions' significant and dynamic journeys over the years, and how they have evolved through different historical contexts and social changes. Join us to hear critical stories of how HBCUs have leveraged physical, academic, financial, and operational strategies to enhance and strengthen their missions, from their early years, through the pandemic, and today.

Abstract: As populations grow and housing supply falls behind, campuses across North America must consider housing solutions as an important element of recruiting and retaining academic talent. This is collectively known as academic workforce housing. In this session, we'll outline the five tools of academic workforce housing: assisting with the cost of housing, building housing, buying real estate, lending, and empowering employees to become educated about available options and programs. We will also review several examples of successful academic workforce housing programs, both large and small.

Abstract: HBCUs have a tradition of providing affordable, culturally accessible higher education to minority and first-generation students as they support disadvantaged communities. The evolution of planning, partnerships, and pedagogy at HBCUs provides lessons for any stressed institution. United Negro College Fund and HBCU college leaders will examine enrollment, instruction, student success, historic preservation, and fundraising in a post-pandemic world and explore how we can transform these challenges into successes. Join the panel for an engaging discussion about physical, academic, financial, and operational strategies for reshaping and strengthening HBCUs and apply lessons learned to address diversity, equity, and inclusion at your institution.

Abstract: Urban campuses are under stress, but in this session we'll share planning and design approaches to help urban institutions thrive as well as navigate strategic priorities, partnerships, programming changes, facilities, and real estate strategies. We'll highlight approaches and lessons learned from two New York City institutions during the pandemic, including creatively retrofitting their campus facilities amidst a crisis period of declining revenue and enrollments. Join us to learn new physical, academic, financial, and operational strategies that can reshape your campus while ensuring its long-term success.

Abstract: Gallaudet University actively engages in joint-venture enterprises to promote diversity, equity, and inclusion in the public realm by leveraging university aspirations to create a more socially-just society. In this session, we'll share how Gallaudet's 2022 campus master plan motto 'From Isolation to Innovation' inspires mixed-use redevelopment to serve as a bridge between languages and social barriers. Come learn how you can facilitate agency for all by using our model for leveraging campus assets to develop more equitable space and improve the wellbeing of your campus community.