Learning Resources

Abstract: The pandemic has exposed and added to the vulnerabilities that students face. It has also impacted how institutions serving underrepresented students are working to redefine student support in an evolving campus environment. In this session, we'll share how institutions have made changes in their metrics, planning and design strategies, and campus facilities that contribute to recruitment, academic growth, and graduation rates. Join us for an interactive discussion about student success strategies and learn new approaches for meeting returning students' needs, including hybrid learning, flexible learning spaces, and the importance of representation, inclusivity, safety, and wellness.

Abstract: Over the past year, the hospitality teams at Yale University and the University of Connecticut (UConn) have had to rethink their dining operations, shifting to a transactional approach to continue supporting student wellbeing. The two universities faced very different challenges: UConn, as one of the country's largest self-operated food service programs, focused on maintaining diverse options; Yale, as a transformational organization, committed to table gatherings and healthy, locally-sourced food. This session will explore how these programs have adapted to the current crisis and what their experiences teach us about the future of campus food service.