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  • Institution: New York Universityx

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Conference Presentations

Published
March 8, 2019

2019 North Atlantic Regional Conference | March 2019

Organizational Transformation to an Efficient Student-centered Service Model

By: Nilsa Lam, Marisol Marrero

We will show how to maintain a friendly warm-touch environment that leverages technology to streamline business processes, collect data, and utilize obtained data to cross train your team and improve productivity.
Abstract: The StudentLink Center, New York University's consolidated services model, has transformed student services delivery. Our highly efficient student-centered model focuses on simplifying services by removing barriers to students. We will show how to maintain a friendly warm-touch environment that leverages technology to streamline business processes, collect data, and utilize obtained data to cross train your team and improve productivity. You will walk away from this session with an understanding of how our service model works and how data collection can serve to enhance cross-training efforts and increase productivity.

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Planning for Higher Education Journal

Published
October 1, 2018

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Creating a Sense of Community on Urban College and University Campuses

Implications for Planning and Design

By: Peter A. Bacevice, Bennet Dunkley

Urban campuses have unique planning and design challenges when it comes to creating a sense of place that reflects both their global ambitions and local commitments to a variety of stakeholders.

From Volume 47 Number 1 | October–December 2018

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Planning for Higher Education Journal

Published
March 1, 2000

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How Universities Adapt Grand Old Homes to Gain Both Space and Grace

By: David Paul Helpern,Stephen Engblom,Margaret Castillo

Universities are absorbing historic houses to fulfill their mission and round out the facilities inventory.

From Volume 28 Number 3 | Spring 2000

Abstract: Increasingly, historic or merely old houses near campuses are being absorbed by universities to fulfill their educational mission and round out the facilities inventory. But are they worth converting? Experts in assessing and adapting these residential structures discuss the pro's and con's.

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