Learning Resources

Abstract: This article examines the leadership decisions and processes implemented by the Memphis College of Art (MCA), following the 2017 decision to close due to financial debt and declining enrollment. Rather than ceasing operations immediately, MCA leaders executed a three-year teach-out plan while liquidating assets, repaying debts, and laying off employees, all while ensuring a legally compliant dissolution. As many colleges face longevity pressures, this case offers a rare look at how closure can be managed transparently, strategically, and with commitment to student success through an integrated planning approach that aligns academic, financial, and facilities decisions during the institution’s final years.

Abstract: Institutions are managing numerous student success initiatives simultaneously, but they lack the necessary data and infrastructure to evaluate outcomes. They also struggle to clearly link a particular initiative to a specific individual outcome. Using prediction-based propensity score matching (PPSM), a methodology compliant with the U.S. Department of Education’s What Works Clearinghouse’s requirements, we facilitated the analysis of key initiatives to measure efficacy, ensuring that outcomes of students participating are compared to control students with similar propensity. The recent work explored in this article helps two institutions understand the impact of their innovation and more precisely scale student support.