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  • Challenge: Engaging Stakeholdersx
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Planning for Higher Education Journal

Published
July 16, 2025

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Keeping the Focus Month by Month

Improve Stakeholder Engagement and Outcomes with a Goal Communications Calendar

By: Tina Dee, MS

By strategically aligning monthly communications with its institutional goals, Muskegon Community College increased its connection with students, employees, and the community while reinforcing a shared sense of ownership.

From Volume 53 Number 3 | April–June 2025

Abstract: Muskegon Community College’s (MCC) Goal in Focus communications program reshaped stakeholder engagement and strengthened institutional alignment, driving more effective strategic outcomes. Grounded in the Society for College and University Planning’s Integrated Planning Competencies, our approach fostered a planning culture that is transparent, adaptable, and collaborative. By strategically aligning monthly communications with its institutional goals, MCC increased engagement with students, employees, and the community while reinforcing a shared sense of ownership. A goal-focused communications calendar enriches sustainability, builds relationships, strengthens alignment, and improves preparedness for change.

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Planning for Higher Education Journal

Published
August 8, 2024

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From Awareness to Acceptance to Action

Build a Neuroinclusive Campus Community

By: Hilary Meyer, MBA, MLIS

Through its strategic plan, Triton College built support for and overcame barriers to institution-wide neurodiversity efforts.

From Volume 52 Number 4 | July–September 2024

Abstract: Triton College’s strategic plan focuses on short- and mid-term institution-wide neurodiversity efforts to create a neuroinclusive campus culture. Key aspects of success include a multi-year administrative commitment; connecting the work to the open-access mission; including committee members from across the college; and focusing on programming, space, and partnerships. Triton College built support and overcame barriers by amplifying advocates and identifying champions, tying the work to campus-wide initiatives, ensuring strategic and operational leadership, securing seed funding, including stakeholders, starting small, reducing risk, allowing for development time, defining the work, building on wins, and adhering to an open-access mission.

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Planning for Higher Education Journal

Published
March 7, 2023

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It Takes a (Virtual) Village

Harper College Accomplished Integrated Campus Planning During a Time of Profound Change

By: Avis Proctor, EdD; Maria Coons, EdD; Krisan Osterby, MLA, ITGA; Stephen Siegle, MArch, AIA, LEED AP BD+C

This large community college successfully embraced virtual communication platforms and moved forward with a viable 10-year plan during a global health crisis, economic turbulence, and technological change.

From Volume 51 Number 2 | January–March 2023

Abstract: Integrated planning during profound change requires extra flexibility and attention to user engagement while utilizing new modes of interaction. This article summarizes a successful virtual and comprehensive planning process, including consensus-building, and approval at Harper College. It reviews results and lessons learned by this large community college as it embraced virtual communication platforms and moved forward with a viable 10-year plan during a global health crisis, economic turbulence, and technological change. The authors share the remote process used to set goals, assess resources, define needs, explore options, and guide decision-making with numerous stakeholders.

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Planning for Higher Education Journal

Published
February 7, 2023

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Managing Change from the Murky Middle

Offering Role Structure and Support Helps Middle Managers Effectively Lead Change

By: Nicole H. Gahagan, MEd

Middle managers are often blamed for change failure and portrayed as change resisters or saboteurs. However, what looks like obstructionist behavior could actually be the observable effects of role ambiguity.

From Volume 51 Number 2 | January–March 2023

Abstract: Middle managers are often blamed for change failure and portrayed as change resisters or saboteurs. However, what looks like obstructionist behavior could actually be the observable effects of role ambiguity. Absent clear expectations, middle managers might assume their own unsanctioned change leadership path or take on no role at all because they lack understanding about their responsibilities. This article explores the complexity of middle managers’ experience, examines how middle managers at a two-year college navigated the uncertainty of their role within the context of institutional change, and provides readers with suggestions for equipping middle managers to become effective change agents.

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Conference Recordings

Published
July 16, 2021

2021 Annual Conference | July 2021

Supporting the Whole Student

New Models for Integrated Learning Centers

By: Jonathan Eldridge, College of Marin | Kelly Sanford, brightspot strategy | David Schnee, Group 4 Architecture Research | Stacey Thompson, Chabot College

In this session, we’ll share how the College of Marin and Chabot College's integrated learning centers are serving changing student populations using an inclusive library design approach.
Abstract: Even as 'non-traditional' students become the norm at community colleges, too many campus spaces and services fail to meet their needs. Inclusive engagement strategies can help ensure that we design for today's students. We'll share how the College of Marin and Chabot College's integrated learning centers are serving changing student populations using an inclusive library design approach. You'll learn how incorporating inclusive engagement and outreach in your planning process can result in facilities that allow students to better navigate the 'hidden curriculum' of college life and strengthen campus cohesion.

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Conference Recordings

Published
July 15, 2021

2021 Annual Conference | July 2021

Entrepreneurial Planning

Engaging Diverse Stakeholders, Developing Innovative Approaches, and Achieving Results

By: Rebecca Corbin, National Association for Community College Entrepreneurship | Christine Mollenkopf-Pigsley, Minnesota State University-Mankato | John Rainone, Dabney S Lancaster Community College

Join this session for a facilitated, interactive journey with two college and university leaders that will explore the application of the effectuation model to college planning.
Abstract: In times of disruption and economic challenge, we are given the opportunity to think and act differently. We can experiment with new approaches and collaborate with unlikely partners. Dr. Rebecca Corbin, President and CEO of the National Association for Community College Entrepreneurship, will facilitate an interactive journey with two college and university leaders that will explore the application of the effectuation model to college planning. There is a science to entrepreneurship. Tools, examples, and recommended steps will begin your journey of effectual planning.

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Conference Recordings

Published
June 4, 2021

2021 Pacific Regional Conference | April–June 2021

Insights

A Capstone to the 2021 Pacific Regional Spring Series

By: Lilian Asperin, WRNS Studio | Linsey Graff, DLR Group | Nick Hodges, Hacker | Jennifer Milliron, LMN Architects | Kim Patten, Steinberg Hart

This capstone session will identify key insights from the series, pose new questions, and offer creative, actionable ideas for moving higher education forward.

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Conference Recordings

Published
April 16, 2021

2021 Pacific Regional Conference | April–June 2021

Equitable Cross-Disciplinary Planning for Underserved Populations

By: Benedetta Del Vecchio, Steinberg Hart | Rob Barthelman, Steinberg Hart | Carissa Oyedele, Moore Ruble Yudell Architects & Planners | Miguel Powers, Fullerton College, North Orange County Community College District | Ester Plavdjian, Cypress College | Kathleen Rose, Gavilan College

Through the lens of two diverse community college districts, this session will investigate inclusive, interdisciplinary approaches to long-range campus and strategic planning.
Abstract: Through the lens of two diverse community college districts, this session will investigate inclusive, interdisciplinary approaches to long-range campus and strategic planning. What types of outreach, tactics, and platforms prove most successful in engaging a broad constituency to inform planning, both within the institutions and with the surrounding communities? Join us to discover how you can apply these methods and tools at your institution to positively impact the student, faculty, and community experience.

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Planning for Higher Education Journal

Published
May 8, 2020

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Promoting Engagement in Strategic Planning

Southeast Community College Used FAST Goals to Capture Stakeholder Interest

By: Paul Illich and Shawna Herwick

Creating a positive, reflective, inclusive, and transparent institutional climate facilitated improved engagement in and ownership of strategic and departmental planning. The process of using FAST goals (frequently discussed, ambitious, specifically measured, and transparent) produced constructive outcomes.

From Volume 48 Number 3 | April–June 2020

Abstract: Southeast Community College (SCC) transformed its departmental planning by embedding a cultural goal within its strategic plan. The goal focused on creating a positive, reflective, inclusive, and transparent institutional climate—through the implementation of departmental FAST goals. That goal type refers to those that are frequently discussed, ambitious, specifically measured, and transparent, which represents an alternative to the commonly used SMART goal-setting approach. This article describes how a change of climate at SCC set the stage for the conversion to FAST goals—and improved engagement in and ownership of strategic and departmental planning.

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