Learning Resources

Abstract: Wellness—including mental health counseling, medical care, fitness and recreation, and other services—is now recognized as a crucial service for higher education institutions to provide to their students. This article discusses current trends in wellness centers at U.S. colleges and universities and challenges the reader to consider questions such as how campuses will meet increasing demands for mental health counseling. We describe how institutions are establishing best practices and building state-of-the-art facilities to serve the needs of the person as a whole. In preparation for renovation or new construction, we recommend that higher education professionals and architects implement a data-driven process to determine how best to serve the student population.

Abstract: Health and wellness centers that encourage all students to be active are replacing the traditional gymnasium complexes on campuses throughout the United States. Studies indicate that regular exercise helps students fight off depression, relieve stress, improve grades, and graduate on time. At Cabrini University, Wallace Roberts & Todd (WRT) architects designed an athletic pavilion that accommodates a wide variety of wellness, exercise, and fitness programs. WRT master planners used design principles that encourage physical activity to frame the campus reorganization so that all members of the campus community could incorporate healthy activity into their daily lives.

Abstract: As the challenges that students face become increasingly complex and interwoven, student service providers must innovate in order to continue to connect users to their offerings. Moreover, those services must be planned for holistically with an aligned understanding of why, what, where, when, and how they will be delivered. This article draws on brightspot strategy’s work with more than 50 leading universities as an experience design and strategy consultancy as well as best practices from the field to share some of the approaches, tools, and lessons learned in designing services to meet the needs of today’s students.

Abstract: We live at a time when increasing numbers of Americans consume food prepared away from home. This trend, along with poor dietary choices and lack of access to healthy, sustainably sourced food, contributes to a reduced quality of life and the onset of preventable disease.
The Culinary Arts and Sustainable Food Systems curriculum recently approved by the Kalamazoo Valley Community College trustees reflects the college’s belief that best practices in urban agriculture, the latest developments in culinary and food production research and technology, and the transformative power of education will improve the health and well-being of our citizens and help sustain our communities. The college believes that culinary and food professionals can serve as positive change agents in society.

Abstract: The earliest American colleges were designed with health in mind. Today, however, the importance of the relationship between the campus environment and student health has waned in favor of individually based evaluations and behavioral interventions, an approach that fails to consider the contexts in which behaviors occur and overlooks the fundamental role of place—and those who design it—in shaping human health. In this article I argue that, in fact, the college campus matters to student health and thus must be designed and evaluated accordingly. Using an ecological model of health to explore two burgeoning student health concerns—mental health and sedentary behavior—I identify health needs not currently addressed by standard assessments of student health, define a new method for evaluating the environmental contexts in which health-related behaviors occur, and offer recommendations for planning and designing campuses as healthy places.

Abstract: College campuses across the United States are increasingly challenged to educate psychologically distressed students and to recognize that college student mental health is not only a counseling center issue, but also a campus issue. As such, many colleges and universities are moving toward campuswide prevention efforts designed to help identify and support students who need to manage their distress. Prior research has highlighted these issues and described ways to involve campus units in initiating campuswide prevention efforts. This article focuses on the key elements necessary to successfully foster prevention efforts and includes practical suggestions to improve prevention protocols on campus.

Abstract: This publication, a follow-up to the popular Planning for Student Services: Best Practices for the 21st Century, introduces the topic of web portals and call centers needed to support web services. It also describes the lessons learned from one-stop centers, which are causing facilities to be redesigned and new service career paths to be defined. Services have become a strategic issue for institutions, and web strategies—driven by web services—have become critical as well. The authors, who are among IBM best practice partners, present case studies of their institutions by describing their experiences in these areas. They also show how they have been successful in integrating technology into their student services projects, redesigning their processes, implementing change, and extending their brand.

Abstract: In light of globalization, technology advancements, decreased funding, and changing demographics, colleges and universities today face the challenges of transforming their institutions for the future. Through use of case studies, this book demonstrates how several institutions are transforming their traditional model for student services into a learner-centered model. The institutions, all participants in IBM's annual Innovation in Student Services Forum, provide a pragmatic view of how they have brought their vision to a reality. And with this book, you'll be ready to respond to these trends on your campus.