Learning Resources

Abstract: Student learning takes place both inside and outside of the classroom, yet a general understanding of student-user experiences in spaces outside of a classroom and the effect of those spaces on student experiences is limited. A collaborative research project conducted by the Georgia Institute of Technology and Herman Miller, Inc., aimed to understand the modes of use and behaviors among students at the G. Wayne Clough Undergraduate Learning Commons (Clough Commons). In particular, researchers wanted to study the relationship between physical space and the user experience in that space. Researchers referred to this as the “lived experience” of Clough Commons. The research took place over the course of a semester, and methods included the application of digital ethnography tools, observation, walk-up user interviews, and analysis of existing building-use data. From our research, we developed 11 use modes that describe the user activities and behaviors in Clough Commons. The use modes are meant to help designers take a more empathetic approach to design and problem solving by understanding the lived experiences of students within physical spaces. Use modes can also uncover opportunities for improving the environment to best serve student engagement and interaction. In this article, we discuss the use modes and design recommendations from our research at Clough Commons and how they may be applicable to other learning environments.

Abstract: A university’s strategic plan sets out its intent to reach higher, innovative levels to be considered prominent, a market leader, or universally recognized for excellence. By engaging employees as “owners” they can actively manage the forces and operational processes during plan implementation, monitoring, and controlling. Working with data-based performance metrics aids employees—and even students— in decision-making to evaluate options that affect performance thereby influencing the outcome. This session provides insight into KSU’s approach on engagement across the university.

Abstract: University strategic planning is typically well structured with attention to both process and outcomes. However, plans are frequently not implemented in an equally process-driven manner. As a result, the product of planning efforts may not lead to the anticipated change or may even remain “on the shelf.” This article describes how Philadelphia University is using “action research” during strategic plan implementation in order to optimize campus commitment, facilitate organizational learning, and support the sustainability of change.

Abstract: Examines educational practices that depend on new technologies and considers how those practices are shaping the way we think about what it means to educate. Also assesses how planning is impacted as a result. Explains how a campus might integrate new technologies into its existing modes of educational services delivery, resulting in a more comprehensive, "technologically responsive" institution.