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Conference Presentations

Published
March 8, 2019

2019 North Atlantic Regional Conference | March 2019

Organizational Transformation to an Efficient Student-centered Service Model

By: Nilsa Lam, Marisol Marrero

We will show how to maintain a friendly warm-touch environment that leverages technology to streamline business processes, collect data, and utilize obtained data to cross train your team and improve productivity.
Abstract: The StudentLink Center, New York University's consolidated services model, has transformed student services delivery. Our highly efficient student-centered model focuses on simplifying services by removing barriers to students. We will show how to maintain a friendly warm-touch environment that leverages technology to streamline business processes, collect data, and utilize obtained data to cross train your team and improve productivity. You will walk away from this session with an understanding of how our service model works and how data collection can serve to enhance cross-training efforts and increase productivity.

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Conference Presentations

Published
March 8, 2019

2019 North Atlantic Regional Conference | March 2019

Expanding Residential Accommodation With Limited New Construction

By: Heidi R. Sokol, Lois Stanley, Gretchen Von Grossmann

Come learn how a 2016 housing planning study that started with an inventory analysis quickly evolved into an ongoing program to add 100+ beds per year beginning in 2017.
Abstract: New dorm construction takes time and funding that often competes with the ongoing need to upgrade existing dorms. Despite limited resources, campus planning and capital programs teams are successfully doing both. Tufts University's first housing program since the 1970s is transforming the undergraduate residential experience two-fold: by rapidly increasing the on-campus bed supply in existing facilities and by renewing residential buildings. Come learn how a 2016 housing planning study that started with an inventory analysis quickly evolved into an ongoing program to add 100+ beds per year beginning in 2017.

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Conference Presentations

Published
March 8, 2019

2019 North Atlantic Regional Conference | March 2019

Different Models for Delivering Engineering Facilities

By: Angela Foss, Chris Martin, Cristianne Peschard

We will demonstrate how SNHU benchmarked engineering schools, helping SNHU envision their idea for a new school and identify state-of-the-art learning environments.
Abstract: Southern New Hampshire University (SNHU) started an engineering program when they purchased Daniel Webster College and inherited a strong aeronautics program, students, and faculty looking for a new educational home. SNHU, well-known for online education programs, continues to develop its traditional campus through its new College of Engineering, Technology and Aeronautics, which they planned to accommodate multiple modalities reflecting 2019 and beyond as well as exemplify academic rigor. We will demonstrate how SNHU benchmarked engineering schools, helping SNHU envision their idea for a new school and identify state-of-the-art learning environments.

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ebook

Published
November 26, 2018

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An Analytics Handbook

Moving From Evidence to Impact

By: Linda L. Baer and Colleen Carmean

Data is powerful but not if you don't know how to use it. This handbook is designed to help any higher ed leader unleash the power of data that is always available but seldom leveraged.
Abstract: Data is only as powerful as your understanding around it. Analytics makes possible new understandings of students and their needs, and creates an advanced ability to improve student success through use of new software being implemented on campuses around the world.

This handbook is designed to help any higher ed leader unleash the power of data that is always available but seldom leveraged. It helps to answer the questions, (1) How does a campus strategically develop a plan for use of analytics in better supporting their students? (2) Once a culture is in place, how do leaders effectively move new evidence into action? This primer walks readers through each step of the analytics adoption.

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$45

Planning for Higher Education Journal

Published
July 1, 2018

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Institutional Expenditures and State Economic Factors Influencing 2012–2014 Public University Graduation Rates

By: Brian T Hester, Terry T. Ishitani

A better understanding of how to allocate different types of institutional expenditures for maximum return on investment may positively influence six-year graduation rates.

From Volume 46 Number 4 | July–September 2018

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Conference Presentations

Published
July 8, 2017

2017 SCUP–52 Annual Conference | July 2017

Benchmark Your Digital Capabilities to Improve Student Success

By: Leah Lang

You will learn how to assess your institution’s digital capacity for student success technologies so you can affect costs and improve outcomes with new analytics tools and services.
Abstract: Planners and institutional leaders need to understand the relevance of digital capabilities and IT capacity as they relate to student success. This session will improve your understanding of digital capabilities needed to achieve student success and discuss how you can inform integrated planning efforts with IT benchmarking data. You will learn how to assess your institution’s digital capacity for student success technologies so you can affect costs and improve outcomes with new analytics tools and services.

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Free

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Planning for Higher Education Journal

Published
July 1, 2017

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From Innovation to Impact

How Higher Education Can Evaluate Innovation’s Impact and More Precisely Scale Student Support

By: Mark David Milliron,David Kil,Laura Malcolm,Grace Gee

Rigorously evaluating the impact of innovative student success initiatives is key in meeting institutional goals for student outcomes, resource allocation, and return on investment.

From Volume 45 Number 4 | July–September 2017

Abstract: Institutions are managing numerous student success initiatives simultaneously, but they lack the necessary data and infrastructure to evaluate outcomes. They also struggle to clearly link a particular initiative to a specific individual outcome. Using prediction-based propensity score matching (PPSM), a methodology compliant with the U.S. Department of Education’s What Works Clearinghouse’s requirements, we facilitated the analysis of key initiatives to measure efficacy, ensuring that outcomes of students participating are compared to control students with similar propensity. The recent work explored in this article helps two institutions understand the impact of their innovation and more precisely scale student support.

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Planning for Higher Education Journal

Published
January 1, 2017

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Innovation in Action

iPASS, Student Success, and Transformative Institutional Change

By: Laura M. Gambino

Integrated Planning and Advising for Student Success (iPASS) is an emerging, innovative practice with the potential to create transformative institutional change.

From Volume 45 Number 2 | January–March 2017

Abstract: This article introduces an emerging, innovative practice in higher education: Integrated Planning and Advising for Student Success (iPASS). A research-based iPASS implementation framework is examined through a case study of Guttman Community College (CUNY), which is one year into its iPASS work. This case study, which shares practices and initial findings that include high levels of student, faculty, and staff engagement, is relevant to practitioners and academic leaders considering the use of, or in the early stages of, an iPASS approach, as well as those interested in effectively integrating technology that leads to improved student success and transformative institutional change.

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Planning for Higher Education Journal

Published
October 1, 2016

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Tennessee Promise

Implementation and Outcomes at Two Diverse Colleges

By: Janet F. Smith,Karen Bowyer

The Tennessee Promise will change the face of educational attainment for Tennesseans.

From Volume 45 Number 1 | October–December 2016

Abstract: The Tennessee Promise has become a cornerstone of Tennessee’s higher education initiatives and has propelled the state to the forefront as a national leader in supporting higher education opportunities for high school graduates. Through a state-established endowment, the funding for the first two years of community or technical college is available to all high school graduates. The program combines student timeliness in complying with requirements and completing service activities, community mentors and involvement, high school counseling and marketing, and college engagement. This article provides an explanation of the Promise program and an overview of its implementation at two distinct Tennessee community colleges.

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