Learning Resources

Abstract: As the challenges that students face become increasingly complex and interwoven, student service providers must innovate in order to continue to connect users to their offerings. Moreover, those services must be planned for holistically with an aligned understanding of why, what, where, when, and how they will be delivered. This article draws on brightspot strategy’s work with more than 50 leading universities as an experience design and strategy consultancy as well as best practices from the field to share some of the approaches, tools, and lessons learned in designing services to meet the needs of today’s students.

Abstract: The article discusses the challenges that community colleges face in increasing college degree completion in an era of budget reductions and fiscal constraints. The analysis draws on data collected in the 2011 Survey of Access and Finance in which responses were obtained from all 51 members of the National Council of State Directors of Community Colleges (NCSDCC).

Abstract: Traditional college and university space planning methods largely ignore issues of quality, money, and mission, focusing instead on the application of formulae to strictly categorized space types. Today’s complex challenges, including a significantly reduced resource base, motivate an evolution in methodology. Opportunities exist to strengthen technical underpinnings and to question key assumptions, particularly the value of benchmarking. This book sketches this evolved comprehensive space planning practice, with its emphases on utilization, economic value, quality, and accountability both to the institutional mission and to stakeholders.

Abstract: This report from the SCUP Campus Facilities Inventory (CFI) aggregates space data submitted to the CFI survey from 2006 and 2007. Institutions submitting a CFI survey quantify how their space is allocated using classifications from the National Center for Education Statistics (NCES) Facilities Inventory and Classification Manual (FICM).

Abstract: Book Review of A Guide to Decision Making in Student Affairs: A Case- Study Approach, by Stanley R. Levy and Charles E. Kozoll. Charles C. Thomas, Publishers, Ltd., 1998. 178 pages. ISBN 0-398-06871-2

Abstract: The concept that innovation and change in curriculum and teaching patterns will affect the arrangement and utilization of physical facilities is hardly novel in 1972. But perhaps nowhere has the principle been demonstrated more dramatically than at Colorado College in Colorado Springs. The college, with a faculty of 125 and a student body of 1,650, in September 1970 adopted a comprehensive plan that involved an almost total revision of the concepts of a course, a classroom, a contact hour, a unit of credit, scheduling procedures, and definitions of academic and non-academic space. This article is adapted from one by Dr. Glenn Brooks, professor of political science and assistant to the president, and Malcolm Ware, administrative assistant to the dean, describes both the planning process and the ultimate results. The original appeared in Higher Education Facilities Planning Manuals, published by the Western Interstate Commission for Higher Education.