Learning Resources

Abstract: Makerspaces designed for collaborative learning are appearing on campuses throughout the United States, including at Drexel University. These spaces succeed because they permit students to collaborate, observe, and learn from professors and peers. Unique to the Drexel project is the intermingling of engineering undergraduates, graduate students, post-docs, faculty, and commercial interests in one facility with laboratories, machine-shop equipment, and informal study areas. Facilities that give students great visibility into nearby research, contain areas where they can take breaks without leaving the building, and lend themselves to informal encounters with peers, faculty, and others result in better academic experiences for undergraduates.

Abstract: Industry and academia are partnering like never before as entrepreneurship and maker culture become more important to our economy and a regular fixture in higher education curricula. With the influx of allied industry partnerships, evolving pedagogies, entrepreneurship programs, and a maker culture comes a pressing need for new spaces, ranging from fabrication and prototyping studios to innovation districts devoted to new kinds of research partnerships. Schools like the University of Washington, Babson College, and Arizona State University are leading the way on new collaborations. In this article, Sasaki planners and urban designers examine how design disruption will guide the development of campuses that enable 21st-century teaching, learning, and research paradigms.

Abstract: Leers Weinzapfel Associates recently talked with campus planners and facilities directors nationwide about the big issues driving campus planning. Rapidly evolving pedagogies are demanding radical rethinking of effective teaching and learning spaces. Better use and optimal configuration of these venues is key as the stereotypical “sage on the stage” mode of instruction rapidly expands through a wide range of interactive, hands-on, and socially enhanced settings. Several examples of the firm’s work—the University of Massachusetts Amherst John W. Olver Design Building, the University of Arkansas (Fayetteville) Stadium Drive Residence Hall, and the Wentworth Institute of Technology (Boston) Multipurpose Academic Building—substantiate these findings in practice.

Abstract: A critical concern of universities today is ensuring that students remain in their selected major and graduate promptly. In addition, there has been a renewed emphasis on scientific education presented to non-science majors. Through the renovation of the Ritenour Building, Penn State’s Eberly College of Science created an Academic Support Center as a hub of advising and assistance for prospective students, science majors, and science education. The center’s layout provides opportunities to share knowledge of science teaching with advising staff and the online learning department. The design of this space has been crafted to enhance these retention and educational goals.

Abstract: As the challenges that students face become increasingly complex and interwoven, student service providers must innovate in order to continue to connect users to their offerings. Moreover, those services must be planned for holistically with an aligned understanding of why, what, where, when, and how they will be delivered. This article draws on brightspot strategy’s work with more than 50 leading universities as an experience design and strategy consultancy as well as best practices from the field to share some of the approaches, tools, and lessons learned in designing services to meet the needs of today’s students.

Abstract: The design of higher education facilities is increasingly seen by university leadership as a strategic tool to attract and retain top faculty, staff, and students. The design of space has also been linked to increased levels of innovation, creative thinking, and collaboration. But with greater pressure from state and national governments to cut costs, how can institutions of higher learning ensure that the buildings they design are cost efficient and still effective? In her article, architect and SCUP member Debi McDonald outlines five trends in higher education design and how they can assist institutions in meeting their objectives.

Abstract: The demand for interdisciplinary teaching and research suggests the need to understand how universities are undertaking and fostering interdisciplinarity. Through an examination of strategic and master plans at 21 research universities, this article explores how institutions plan and foster interdisciplinary engagement through the use of space on campus. The construction of such space acknowledges that the discrete functions of the university, frequently attributed to the disciplines and departments, are not generally conducive to interdisciplinary engagement. Physical space is a necessary component for successful interdisciplinary initiatives both functionally and symbolically.

Abstract: This publication, a follow-up to the popular Planning for Student Services: Best Practices for the 21st Century, introduces the topic of web portals and call centers needed to support web services. It also describes the lessons learned from one-stop centers, which are causing facilities to be redesigned and new service career paths to be defined. Services have become a strategic issue for institutions, and web strategies—driven by web services—have become critical as well. The authors, who are among IBM best practice partners, present case studies of their institutions by describing their experiences in these areas. They also show how they have been successful in integrating technology into their student services projects, redesigning their processes, implementing change, and extending their brand.

Abstract: In light of globalization, technology advancements, decreased funding, and changing demographics, colleges and universities today face the challenges of transforming their institutions for the future. Through use of case studies, this book demonstrates how several institutions are transforming their traditional model for student services into a learner-centered model. The institutions, all participants in IBM's annual Innovation in Student Services Forum, provide a pragmatic view of how they have brought their vision to a reality. And with this book, you'll be ready to respond to these trends on your campus.