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Webinar Recordings

Published
June 29, 2020

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Voices from the Field: Episode #17

Common Good and Community Care

By: Lauren Bowen, Provost, Professor of Politics, Juniata College

While transitioning to a fully remote experience in response to the pandemic, rural Pennsylvania’s Juniata College stayed true to its founding tenets of peace, simplicity, and community. Provost Lauren Bowen talks about the liberal arts institution’s deliberate framing of the crisis response as a shift in format, encouraging each constituency to be mindful of its individual needs while managing connections and expectations.
Abstract: While transitioning to a fully remote experience in response to the pandemic, rural Pennsylvania’s Juniata College stayed true to its founding tenets of peace, simplicity, and community. Provost Lauren Bowen talks about the liberal arts institution’s deliberate framing of the crisis response as a shift in format, encouraging each constituency to be mindful of its individual needs while managing connections and expectations.

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Webinar Recordings

Published
June 17, 2020

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That Didn’t Go As Planned

Reflections on Institutional Change During a Pandemic

By: Nick Santilli, Senior Director for Learning Strategy, SCUP | Larry Squarini, Vice President of Product Development, SPOL | Tony Adam, Senior Training Consultant, SPOL

Panelists Nick Santilli from SCUP and Larry Squarini and Tony Adam from SPOL discuss how institutions are living through the pivot and how scenario planning can fuel recovery.

This is the first installment of the series, “Planning in Times of Crisis and Beyond: Reviving Your Strategic Planning Process.”

Abstract: Planning in Times of Crisis and Beyond: Reviving Your Strategic Planning Process, hosted by SCUP in partnership with SPOL focusing on planning for the new normal and beyond. In this episode, our experts discuss how institutions are living through the pivot and how scenario planning can fuel recovery.

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Webinar Recordings

Published
June 3, 2020

Pivot Complete. Now What?

Planning Through the Pandemic to a Sustainable Future

By: James Downey, Vice President for Planning & Institutional Effectiveness, Pittsburgh Theological Seminary | Nicholas Santilli, Senior Director of Learning Strategy, SCUP, and Former Provost, John Carroll University

Higher education has become accustomed to a volatile environment. Volatile environments create significant degrees of ambiguity, complexity, and uncertainty. How do institutions navigate through this volatile environment? Scenario planning.
Abstract: Scenario planning generates multiple well-crafted contradictory narratives about the future to anticipate possible outcomes of environmental forces with the potential to impact an institution. It is important to note that scenario planning does not seek to predict an uncertain future. Instead, engaging in scenario planning provides an institution with the capacity to plan for potential outcomes that may interrupt institutional progress.

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Planning for Higher Education Journal

Published
May 20, 2020

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‘Smart Change’ for Turbulent Times

Planning for Survival Requires Speed, Flexibility, and Committed Leadership

By: Linda Baer and Ann Hill Duin

Higher education faces a very real threat today. In confronting the fallout from COVID-19, colleges and universities are pushed toward making a transformative change. What will that require? A commitment to adaptation, innovation, change management, meeting the most critical student needs, and leaders who stand up to the challenges.

From Volume 48 Number 3 | April–June 2020

Abstract: “Smart change” requires an understanding of when and how to employ routine, strategic, and transformative change. Amid COVID-19, we face an existential threat that demands institutions reimagine higher education as more inclusive, affordable, relevant, and successful. To do so, planners/leaders must emphasize the well-being and success of student/faculty/staff; develop scenarios for sustainable business models; design, develop, deliver, and train instructors to teach across and with all modalities; build collaborative networks within and across institutions; and connect with local, state, and regional businesses and industry.

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Planning for Higher Education Journal

Published
May 8, 2020

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Promoting Engagement in Strategic Planning

Southeast Community College Used FAST Goals to Capture Stakeholder Interest

By: Paul Illich and Shawna Herwick

Creating a positive, reflective, inclusive, and transparent institutional climate facilitated improved engagement in and ownership of strategic and departmental planning. The process of using FAST goals (frequently discussed, ambitious, specifically measured, and transparent) produced constructive outcomes.

From Volume 48 Number 3 | April–June 2020

Abstract: Southeast Community College (SCC) transformed its departmental planning by embedding a cultural goal within its strategic plan. The goal focused on creating a positive, reflective, inclusive, and transparent institutional climate—through the implementation of departmental FAST goals. That goal type refers to those that are frequently discussed, ambitious, specifically measured, and transparent, which represents an alternative to the commonly used SMART goal-setting approach. This article describes how a change of climate at SCC set the stage for the conversion to FAST goals—and improved engagement in and ownership of strategic and departmental planning.

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Webinar Recordings

Published
April 24, 2020

Coffee Chat: Scenario Planning

By: Jim Downey, Vice President for Planning and Institutional Effectiveness, Pittsburgh Theological Seminary | Chris McCord, Acting Executive Vice President and Provost, Northern Illinois University

Jim Downey, VP for planning and institutional effectiveness at Pittsburgh Theological Seminary, and Chris McCord, acting executive VP and provost, Northern Illinois University, moderated this Coffee Chat on Scenario Planning.
Abstract: Jim Downey, VP for planning and institutional effectiveness at Pittsburgh Theological Seminary, and Chris McCord, acting executive VP and provost, Northern Illinois University, moderated this Coffee Chat on Scenario Planning.

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Conference Presentations

Published
October 6, 2019

2019 Southern Regional Conference | October 2019

Setting the Table for Strategy and Culture to Dine Together

By: Sonia Alvarez

This session will explore how Georgia Tech is using a technique called appreciative inquiry to build a positive, productive culture through the strategy development and implementation process.
Abstract: It has often been said that culture eats strategy for breakfast. While that can often be true, it does not have to be that way. Culture and strategy can be close companions and highly complementary when positioned as mutually reinforcing parts of the planning process. When strategy is developed with an appreciation for cultural strengths, it has a better chance to move beyond words on a screen or on paper. At the same time, organizational strategy can strengthen and reinforce an improved organizational culture.

Georgia Tech is using a technique called appreciative inquiry to build a positive, productive culture through the strategy development and implementation process. This approach reinforces the positive elements of the current culture while clearly defining the cultural attributes needed for success in the future.
This discussion will explore ways to draw out the best in organizational culture to create an effective strategy while also using strategy to steer culture in a positive direction.

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Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

How to Create a Welcoming Campus

People, Processes, and Possibilities

By: Christine Fitzpatrick, Stephen Hundley, Shawn Peters

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

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Conference Presentations

Published
July 14, 2019

2019 Annual Conference | July 2019

How to Get Collaboration, Not Just Cooperation

By: Andy Powers

Abstract: Many professionals have specialized degrees that allow them to solve problems within their disciplines, but their lack of collaboration training can be a roadblock to success. In this session, we will equip you with the tools you need to facilitate and encourage collaboration in your projects. You will learn how to recognize and prevent obstacles to collaboration—both internal and external—to help your coworkers and institution move from simply cooperating to collaborating.

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Planning for Higher Education Journal

Published
April 1, 2018

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A Framework for Planning Organizational Diversity

Applying Multicultural Practice in Higher Education Work Settings

By: Jeffery L. Wilson

Cox’s model is used to determine whether a unit is on its way to becoming an effective multicultural organization, highlighting strengths and areas for improvement.

From Volume 46 Number 3 | April–June 2018

Abstract: The study described in this article investigated diversity in a unit within a postsecondary institution using the model described by Cox in Creating the Multicultural Organization by verifying the unit’s view of diversity, examining existing strategies used for diversity, evaluating consistencies, and identifying areas of improvement. The study included an analysis of unit employees to verify broad diversity by race and gender and an interview with senior leadership about the strategic plan for the unit on matters related to diversity. Overall analysis showed that the unit is doing better than most peer institutions in hiring female and minority candidates for positions. However, there are gaps in the unit’s approach to diversity that impact its ability to be an effective multicultural organization.

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