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Your Higher Education Planning Library

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Planning for Higher Education Journal

Published
March 26, 2021

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Keep on Keepin’ on

Customized Retention Practices Helped Low Income and Single Mom Students to Persist

A support program for low-income and/or single-mother students to improve their persistence and retention was revisited 15 years after it had been launched at Charter Oak State College. Did follow-up with the graduates show that the effort had aided the former participants in obtaining their college degree? Had the collaboration between the institution’s Academic Services, Enrollment Management, and Financial Aid departments—and the support they offered—help the students to persevere? Based on survey results, was the program still of value, and what improvements needed to be made?

From Volume 49 Number 2 | January–March 2021

Abstract: This article is based on follow-up survey research from a doctoral case study that highlighted effective retention practices for low-income and/or single mothers who were students within the Women in Transition (WIT) program at Charter Oak State College. The concept of retention in this instance is an enrollment management practice aimed at maintaining a student population while aiding the institution in sustaining organizational success. Emphasis is placed on the retention concepts of social and academic integration that enabled the specific population to persist and succeed.

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Conference Recordings

Published
March 19, 2021

2021 North Atlantic Regional Conference | March 2021

After the Fall

Including Faculty in Retention Efforts Without Burnout

Come learn how you can plan and coordinate campus-wide retention efforts and promote faculty participation at your institution.
Abstract: Retention matters for practical (keeping the doors open), ethical (successfully educating students), and cultural reasons (improving campus climate, which in turn improves retention and persistence.) In this session, we'll focus on the effective and budget-conscious retention efforts for a northeastern regional public institution. While administrative staff played an essential role, educating and coordinating faculty made a key difference in the success of these efforts. Come learn how you can plan and coordinate campus-wide retention efforts and promote faculty participation at your institution.

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Example Plans

Published
March 5, 2021

Strategic Plan

Private Master’s College or University (Alabama, United States)

The university’s strategic plan details five broad goals with supporting strategies and measures for success. Focus centers on student success and leveraging technology for the 21st-century learning experience.

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Planning for Higher Education Journal

Published
February 9, 2021

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Leveraging Institutional Planning to Benefit Latinx Students

Racially Disaggregated and Actionable Data Improve Community College Transfer Success

How can institutional planners make a difference for underrepresented minority students? Senior administrators at East Los Angeles College addressed inequities in Latinx student transfer rates with data-backed culturally-relevant strategies.

From Volume 49 Number 2 | January–March 2021

Abstract: California Community Colleges, since 2014, have explicitly targeted retention, transfer, and completion outcomes through a mandated planning process supported by newly-allocated fiscal resources. The policy focuses on equity-driven institutional planning that identifies and addresses disparities for specific groups (e.g., Latinx students, foster youths, veterans). This article shares insight from five years of case study research, exploring how senior administrators address Latinx student transfer inequity through new culturally-relevant strategies. Within California, Latinx students comprise the largest share of transfer-aspirants, but they have significantly lower rates of academic success. Key lessons are shared to leverage planning efforts to improve outcomes for underrepresented minority students.

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Planning for Higher Education Journal

Published
December 11, 2020

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Streamlining the Process of Student Success and Persistence

Curriculum Complexity Analyses Can Deploy Timely Academic Support Services

A combination of course prerequisite simplification and focused efforts by academic advising and tutoring services, when and where needed most, can substantially improve student achievement and degree attainment.

From Volume 49 Number 1 | October–December 2020

Abstract: Curriculum complexity impacts several aspects of student success, including time to degree, persistence, and the accumulation of student debt. This article describes the process of measuring and analyzing course prerequisites and sequencing. It outlines strategies to engage campus leadership and faculty in effectively improving curriculum and ensuring that support services are focused on the greatest area of need.

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Planning for Higher Education Journal

Published
December 11, 2020

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Redefining Federal Work-Study Programs

Support Students in Their Academic and Professional Success by Developing Their Career-Readiness Skills

The University of Missouri-Kansas City, by reinventing its campus Federal Work-Study (FWS) program (newly termed PRO Roos), committed to a goal of supporting student success through developing their career-readiness skills. FWS students were engaged in worthwhile campus employment that increased their sense of belonging within the university, enhanced their professional proficiencies, and prepared them for careers after graduation.

From Volume 49 Number 1 | October–December 2020

Abstract: As Federal Work-Study (FWS) programs are coming under national scrutiny for their lack of proven effectiveness and antiquated systems, the University of Missouri-Kansas City reevaluated the culture surrounding its student employee positions. After collaborating with financial aid personnel and identifying key stakeholders, a new program was created to focus on professional-readiness skills and developing a culture of high-quality, campus-wide customer service. Former expectations of FWS positions were revised to include more intentional career-readiness opportunities. Doing so required investing in professional development for supervisors and support for mentoring student employees. This article presents the planning and collaboration methods that are vital to implementing an innovative program and provides insight for other universities seeking to professionalize their FWS programs.

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Conference Recordings

Published
July 21, 2020

2020 Annual Conference | July 2020

President’s Session | Every Student’s Dream Matters

Lorain County Community College’s Vision for Student Success

Come learn how Lorain County Community College (LCCC) identifies game-changing innovations and aligns resources to bring them to scale.
Abstract: Core to the mission and vision of Lorain County Community College is the belief that “Every Student's Dream Matters,” that every student, regardless of their background, can succeed. LCCC built its culture of student success upon strategies that include a broad community-based strategic planning process, transparent dialogue about institutional data, an organizational structure that fosters responsiveness, and strategic finance principles that align resources with mission. Come learn how LCCC, as a mission-driven institution, identifies game-changing innovations and aligns resources to bring them to scale.

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Planning for Higher Education Journal

Published
June 15, 2020

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Is Higher Education Ready for Its Learners?

Impact Student Success Using the Three-Box Solution

With sweeping shifts in recruitment and retention of students throughout higher education, Northern Kentucky University committed to a pivot. Its new student framework emphasizes student support and academic delivery driven by strategic decisions and data rather than by impulsivity. Their Success by Design framework encouraged innovations that focused the university on meeting learners where they were.

From Volume 48 Number 3 | April–June 2020

Abstract: Northern Kentucky University (NKU) used an expedited and focused strategic planning process by applying Govindarajan’s (2016) Three-Box Solution to simultaneously manage the past, present, and future. A Core Team, supported by multiple resource teams consisting of representatives from all NKU constituencies, gathered input from nearly 2,000 stakeholders. The resulting Success by Design strategic framework concentrated solely on student success. This article describes the ongoing, iterative approach and offers recommendations for those seeking to develop widespread buy-in and unleash the innovative spirit needed to make their institutions more student-ready.

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Planning for Higher Education Journal

Published
May 18, 2020

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Telling the Untold Stories

George Mason University Frames the Conversation Around Its Institutional Namesake and His Legacy

Through historical study, outreach, and education, undergraduate students at George Mason University began research that developed into the Enslaved Children of George Mason Project. The goal was to broaden the university narrative, encourage discussion about American ideals of equality and freedom, and transform a complex historical legacy and memorial into an inclusive campus place for reflection and dialogue.

From Volume 48 Number 3 | April–June 2020

Abstract: This article discusses the processes and outcomes of recent efforts at George Mason University (GMU) to acknowledge and celebrate the lives of those individuals enslaved by the institution’s namesake. In an era of intense debate surrounding the legacies of historical figures in the United States, GMU seeks to set the example for one approach to dealing with the conversations: community-fostering dialogue. We discuss the use of sculptural elements to create a new monument that sits in discourse with an existing statue of George Mason IV, highlighting how undergraduate student research efforts can be leveraged to address topics of value to today’s campus communities.

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