Learning Resources

Abstract: A new, statewide accessibility policy along with rapidly changing technology spurred Washington's community and technical colleges to develop and adopt a more collaborative strategic planning process. This session will review a statewide technology accessibility planning process, how it was jumpstarted, and demonstrate tools that you can use to lead more collaborative planning processes at your institution.

Abstract: Many institutions are engaged in concurrent, overlapping institutional change initiatives. Being able to plan and align improvement efforts while including all stakeholders without duplicating effort requires new tools and skills. We will share how Olympic College used the planning for a new enterprise resource planning (ERP) system to design improvements in our student-facing systems. You will practice different techniques and tools to visualize institutional processes and identify alignment. We will discuss the use of traditional business management tools to map institutional structures, create cross-departmental capacities, and guide cross-functional teams.

Abstract: In 2015, Oregon State University's 300- and 600-seat arena classrooms welcomed their first students. Now, we have detailed analysis that measures the effectiveness of these classrooms. This session will discuss optimal pedagogical strategies for round classrooms, explain the IT infrastructure that makes these spaces successful, and provide insight into how data is analyzed for meaningful feedback. We'll share initial research on academic impact, faculty feedback, lessons learned, and next-generation trends in arena classroom design.

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Abstract: How can buildings be both flexible and concrete? It’s a contradiction in terms and a huge challenge facing university planners and facility managers as they try to keep up with rapid changes in technology, curriculum, teaching techniques, and student demographics. This article explores some of these trends in education and how construction techniques are evolving to meet the need for reconfigurable spaces.

Abstract: Today’s college students believe that learning technologies are necessary tools that should be integrated into their course work. However, faculty have not yet responded to these expectations. This qualitative study engaged approximately 100 faculty and undergraduate students at the University of Washington in focus groups to explore this discrepancy between students’ desires to utilize technology and actual faculty integration of technology. Universities and colleges can resolve this digital disconnect by assisting in planning curricula to meet student and teacher needs, aligning support and services to technology adoption to overcome present barriers, and informing the design and development of educational technology.

Abstract: This publication, a follow-up to the popular Planning for Student Services: Best Practices for the 21st Century, introduces the topic of web portals and call centers needed to support web services. It also describes the lessons learned from one-stop centers, which are causing facilities to be redesigned and new service career paths to be defined. Services have become a strategic issue for institutions, and web strategies—driven by web services—have become critical as well. The authors, who are among IBM best practice partners, present case studies of their institutions by describing their experiences in these areas. They also show how they have been successful in integrating technology into their student services projects, redesigning their processes, implementing change, and extending their brand.