Learning Resources

Abstract: Most universities don't have enough funds to address all capital renewal needs. Understanding the condition of physical infrastructure and benchmarking against the institutional mission optimizes limited funds allocated for deferred maintenance. We will share how Tufts University manages its capital renewal program using a ranking strategy that considers building condition, utilization, modernization needs, and academic priority. We will cover how to collect and process data to establish a 10-year capital renewal plan, considering initiatives like sustainability and carbon neutrality.

Abstract: This session will share a portfolio-based approach to space management as an institutional, governance-based framework for aligning space—its allocation and use—to meet priorities and program needs. You will learn how we aligned space governance with our institution's organizational hierarchy through defined portfolios, allowing central planning units to use a streamlined process and adaptive planning tools to arrive at an unbiased, data-driven perspective.

Abstract: It has often been said that culture eats strategy for breakfast. While that can often be true, it does not have to be that way. Culture and strategy can be close companions and highly complementary when positioned as mutually reinforcing parts of the planning process. When strategy is developed with an appreciation for cultural strengths, it has a better chance to move beyond words on a screen or on paper. At the same time, organizational strategy can strengthen and reinforce an improved organizational culture.

Georgia Tech is using a technique called appreciative inquiry to build a positive, productive culture through the strategy development and implementation process. This approach reinforces the positive elements of the current culture while clearly defining the cultural attributes needed for success in the future.
This discussion will explore ways to draw out the best in organizational culture to create an effective strategy while also using strategy to steer culture in a positive direction.

Abstract: Harvard University’s Smith Campus Center has repurposed an entire city block, providing innovative new spaces for collaboration and a welcoming “front door” to the university. The campus center has been transformative for Harvard, revitalizing a prominent site at the campus's crossroads and providing the wider community of 44,000 people with new central gathering and events spaces. Come learn how we successfully navigated stakeholder outreach and generated a design solution within the existing building.

Abstract: New dorm construction takes time and funding that often competes with the ongoing need to upgrade existing dorms. Despite limited resources, campus planning and capital programs teams are successfully doing both. Tufts University's first housing program since the 1970s is transforming the undergraduate residential experience two-fold: by rapidly increasing the on-campus bed supply in existing facilities and by renewing residential buildings. Come learn how a 2016 housing planning study that started with an inventory analysis quickly evolved into an ongoing program to add 100+ beds per year beginning in 2017.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: Greening the Ivory Tower and Degrees That Matter provide an enlightening case study of Tufts University’s sustainability initiatives over the past 17 years. While Greening the Ivory Tower could be aptly titled Lessons Learned from the Field, its sequel, Degrees That Matter, could be renamed More Lessons Learned. As companion pieces, these works offer comprehensive and accessible information for creating a campus environmental sustainability program that addresses waste reduction, energy efficiency, transportation reform, and purchasing practices.

Abstract: Campus chapels once bespoke a school’s curriculum, defined the student body, contributed to ambiance, and served as a recruitment tool for parents looking to religion to influence their children’s character. As schools strayed from their religious roots, encountered pressing program needs, and faced funding concerns, many of these rarely used buildings fell into disrepair. In the last few years, efforts to preserve an institution’s heritage, maximize space, and address spirituality have led schools to consider restoring and reusing campus chapels. This article focuses on keeping the chapel’s original design intent while capitalizing on its strengths to upgrade the building and supplement its usage.