Learning Resources

Abstract: Societal challenges and opportunities no longer fit in departments. Future success requires business researchers, educators, and students to interconnect across the entire campus and beyond. In this session, we will explore how to plan a campus ecosystem that connects business with people, ideas, and resources to drive a new research and education model. You will learn key strategies and find opportunities—encompassing planning, programming, design process, and lessons learned from building use—to advance your institution's mission and build a framework to implement your initiatives.

Abstract: Critical Race Theory (CRT) is a part of the Portland Community College's (PCC) strategic plan and has been an aspect of its academic planning for some time. Including CRT in the use and design of physical space is new and, in some ways, unknown. Learn from PCC's ongoing exploration of what it means to apply CRT to the built environment. We'll discuss how we're rethinking planning and programming activities to encourage more diverse contributions that result in spaces that support all students.

Abstract: While nontraditional students now make up the majority of most student bodies, we continue to use physical planning outreach and engagement tools designed for traditional students. This session shares how we developed new practices and tools to deliver better campus experiences for students from nontraditional backgrounds, yielding social equity in campus planning and building design. You will learn about new physical planning engagement and assessment tools that reveal and remedy the disparities nontraditional students encounter in their lives on campus.

Abstract: This session describes how we used data visualization to spark critical conversations as we evolved 1960s-era space guidelines into modern approaches. Key aspects of the space planning process at California State University-Chico were facilitated through data-informed discussions involving demographics and space analytics, which were used to align our plan with strategic directions, pedagogy, and anticipated resources. We'll share how space and campus planning discussions can be informed by environmental scanning tools, benchmarking, data visualization techniques, and scenario-based modeling.

Abstract: Harvard University’s Smith Campus Center has repurposed an entire city block, providing innovative new spaces for collaboration and a welcoming “front door” to the university. The campus center has been transformative for Harvard, revitalizing a prominent site at the campus's crossroads and providing the wider community of 44,000 people with new central gathering and events spaces. Come learn how we successfully navigated stakeholder outreach and generated a design solution within the existing building.

Abstract: Enrollment management is a term used in higher education to describe a wide range of issues, including recruitment, admissions, financial aid, student success, and more. To be successful, institutions must break with past practices and reconstitute organizational structures that are expandable. Using Kotter’s change management model as a guide, California State University Los Angeles LA’s addressed maximizing classroom capacity to meet enrollment demand following quarter to semester conversion and significant enrollment increases.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.