Learning Resources

Abstract: Measuring environmental comfort and user preferences gives insights into qualities of space that enhance health and educational performance. Taking post-occupancy evaluation (POE) to the next level, tools have been developed to reveal the measurable factors defined by users’ actions: frequency, duration, and usage of a desk, room, building, and campus. Unveiling the data and recognizing the trends provides actionable outcomes for operations and maintenance as well as the design of future projects.

Abstract: Fostering conversation and engagement transcends merely providing gathering spaces—it’s about cultivating an ethos of wellness, inclusivity, and sustainability, as modeled by the Mashouf Wellness Center at San Francisco State University. Explore how a single project—in this case the first major ground-up building in 24 years—models wellness, inclusion, and sustainability for other projects, plans, and policies on an evolving campus. We will share approaches to engaging students in an inclusive design process and strategies for designing spaces that encourage discourse and cultivate an ethos of inclusivity and wellness.

Abstract: Planners are being asked to define programs earlier to facilitate the public-private partnership (P3) selection process for increasingly complex build types. This session will focus on how University of California Merced defined an academic and research science program for an unknown group of scientists to allow for a selection process, the resultant design dilemma faced by the architects, and how the team took on the challenge of modifying the generic laboratories.

Abstract: Harvard University’s Smith Campus Center has repurposed an entire city block, providing innovative new spaces for collaboration and a welcoming “front door” to the university. The campus center has been transformative for Harvard, revitalizing a prominent site at the campus's crossroads and providing the wider community of 44,000 people with new central gathering and events spaces. Come learn how we successfully navigated stakeholder outreach and generated a design solution within the existing building.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: This article describes execution of the balanced scorecard (BSC) strategic framework in a School of Nursing (SoN). The SoN strategy map was the outcome of the development phase. The two-year implementation phase incorporated balanced scorecards that linked outcome measures to the priority strategies. Thirty-two percent of the defined outcome measures were met. Factors in adopting the BSC framework included development of a strategic plan that supports the college mission and vision, improved communication within the SoN, a united effort to institute strategies to sustain the SoN’s future, and establishment of performance indicators to measure success in achieving those strategies.

Abstract: With North Dakota experiencing a significant shortage in all health care-related fields, the University of North Dakota School of Medicine and Health Sciences replaced its aging facility with a new school in order to (1) increase enrollment by 25 percent, (2) attract and retain top-tier faculty and staff, (3) encourage inter-professional collaboration, (4) colocate all eight medical, health sciences, and basic sciences in one building, and (5) retain more in-state graduates. The facility is now a shared collaborative learning environment, the result of the university “rethinking everything” about how it delivered health sciences education.

Abstract: A budget model shapes the way a campus operates in a fundamental way. Redesigning a campus budget model could actually happen relatively quickly from a technical standpoint. However, extensive engagement, collaboration, and conversation are key to a successful implementation. In this article, the authors chart the budget model redesign process at UC Riverside, which followed a uniquely grassroots approach. Changing the budget model at UC Riverside was about changing mind-sets, incentives, and behaviors—not just about the numbers. UC Riverside’s phased approach to its redesign process may be instructive to other higher education institutions considering undertaking such a major change initiative.