Learning Resources

Abstract: We are all invited to take the stage in some form in our lives, whether that be in an interview for work, a speech at a wedding, or simply asking a question in a business meeting or classroom setting. We all have ideas, questions or explorations which we hold back from sharing because our brains are hardwired to prioritize acceptance by our peers and avoid rejection and ridicule. Sometimes, this keeps us safe—but more often than not—it keeps us from truly stepping into a life of opportunity.

The first major theme of the presentation is the psychology of fear. What makes so many of our hands shake, our body’s fidget and our minds forget our words once so perfectly rehearsed? It is an evolutionary response, developed eons ago, designed to protect us. Public speaking asks us to do the one thing we are hard-wired not to do – step outside of the tribe and ask to be invited back in. As relatively weak and slow planetary beings, we survived only in community. Public speaking is the most vulnerable and scary thing that we can do. We will explore the role of this response and how it “shows up” for us in our modern-day world and body and four scientifically-proven ways to shift out of fear and into action using both science and story to address the “hack”.

The second major presentation theme is the role of nonverbal communication. Research shows that over 93% of communication is nonverbal, demonstrating that our brains are wired to prioritize nonverbal over verbal communication. But as presenters, we focus on what we say – rather than how we say it. We engage in fun-partner work to learn how our brains are specifically attuned to body language – and the signals that we are unintentionally demonstrating while speaking from a place of fear or anxiety.

The presentation is concluded with a challenge: to invite each audience member to make one commitment to themselves to lean in towards one area of fear in their life, whether that’s practicing a strategy at home or stepping onto the stage to share their message with the world.

Abstract: Many institutions are trying to figure out what to do with buildings from the 1950s, 1960s and 1970s, many of which could be considered “background buildings”. With failing systems and extensive upgrade costs, what are the pros and cons of renew versus replace? Can “old” be made new again while maintaining architectural diversity for students on campus? See how other campuses are dealing with this issue as it relates to policy and capital projects. We'll include case studies of both rehabilitation and tear-down.

Abstract: Biophilic design is a fascinating design approach that incorporates nature into the built environment to enhance creativity and clarity of thought, reduce stress, and improve feelings of wellbeing. We will discuss how biophilic design was incorporated into Colorado State University's (CSU) new Biology Building, the impact the building has had on students, staff, and faculty, and opportunities for biophilic design on your campus.

Abstract: Harvard University’s Smith Campus Center has repurposed an entire city block, providing innovative new spaces for collaboration and a welcoming “front door” to the university. The campus center has been transformative for Harvard, revitalizing a prominent site at the campus's crossroads and providing the wider community of 44,000 people with new central gathering and events spaces. Come learn how we successfully navigated stakeholder outreach and generated a design solution within the existing building.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: This article describes execution of the balanced scorecard (BSC) strategic framework in a School of Nursing (SoN). The SoN strategy map was the outcome of the development phase. The two-year implementation phase incorporated balanced scorecards that linked outcome measures to the priority strategies. Thirty-two percent of the defined outcome measures were met. Factors in adopting the BSC framework included development of a strategic plan that supports the college mission and vision, improved communication within the SoN, a united effort to institute strategies to sustain the SoN’s future, and establishment of performance indicators to measure success in achieving those strategies.

Abstract: With North Dakota experiencing a significant shortage in all health care-related fields, the University of North Dakota School of Medicine and Health Sciences replaced its aging facility with a new school in order to (1) increase enrollment by 25 percent, (2) attract and retain top-tier faculty and staff, (3) encourage inter-professional collaboration, (4) colocate all eight medical, health sciences, and basic sciences in one building, and (5) retain more in-state graduates. The facility is now a shared collaborative learning environment, the result of the university “rethinking everything” about how it delivered health sciences education.

Abstract: A budget model shapes the way a campus operates in a fundamental way. Redesigning a campus budget model could actually happen relatively quickly from a technical standpoint. However, extensive engagement, collaboration, and conversation are key to a successful implementation. In this article, the authors chart the budget model redesign process at UC Riverside, which followed a uniquely grassroots approach. Changing the budget model at UC Riverside was about changing mind-sets, incentives, and behaviors—not just about the numbers. UC Riverside’s phased approach to its redesign process may be instructive to other higher education institutions considering undertaking such a major change initiative.