Learning Resources

Abstract: Designing libraries based on student experience rather than book storage provides the potential to cater to a wider variety of students and learning styles, transforming libraries from an afterthought for prospective students to an asset for recruitment. This session will use recent library projects to study the effect of major program shifts on student behavior and discourse. We will look at both larger capital improvement projects and “small wins” that can be readily executed.

Abstract: Effectively integrating growth is an ongoing challenge that needs vision and attention. To preserve its best qualities, the University of Oregon seeks to grow via innovative ways, building upon its open space system and the creation of a campus physical framework vision, informed by a discourse with the campus community, leadership, and thought leaders. We will provide examples of multiple ways to structure campus growth, receive input from leadership, and effectively engage the campus community.

Abstract: We will discuss how the implementation of our master plan galvanized collaboration and amplified partnerships among two co-located institutions, public agencies, and the Bothell community to creatively address capital funding and implement needed growth. The plan maps internal/external partnership opportunities, including shared academic buildings, public-private student housing, and a regional transit center. The transition from planning to project implementation succeeded because we emphasized communication and collaboration, strengthening relationships between institutions, agencies, and the broader community.

Abstract: Harvard University’s Smith Campus Center has repurposed an entire city block, providing innovative new spaces for collaboration and a welcoming “front door” to the university. The campus center has been transformative for Harvard, revitalizing a prominent site at the campus's crossroads and providing the wider community of 44,000 people with new central gathering and events spaces. Come learn how we successfully navigated stakeholder outreach and generated a design solution within the existing building.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: This article describes execution of the balanced scorecard (BSC) strategic framework in a School of Nursing (SoN). The SoN strategy map was the outcome of the development phase. The two-year implementation phase incorporated balanced scorecards that linked outcome measures to the priority strategies. Thirty-two percent of the defined outcome measures were met. Factors in adopting the BSC framework included development of a strategic plan that supports the college mission and vision, improved communication within the SoN, a united effort to institute strategies to sustain the SoN’s future, and establishment of performance indicators to measure success in achieving those strategies.

Abstract: With North Dakota experiencing a significant shortage in all health care-related fields, the University of North Dakota School of Medicine and Health Sciences replaced its aging facility with a new school in order to (1) increase enrollment by 25 percent, (2) attract and retain top-tier faculty and staff, (3) encourage inter-professional collaboration, (4) colocate all eight medical, health sciences, and basic sciences in one building, and (5) retain more in-state graduates. The facility is now a shared collaborative learning environment, the result of the university “rethinking everything” about how it delivered health sciences education.

Abstract: A budget model shapes the way a campus operates in a fundamental way. Redesigning a campus budget model could actually happen relatively quickly from a technical standpoint. However, extensive engagement, collaboration, and conversation are key to a successful implementation. In this article, the authors chart the budget model redesign process at UC Riverside, which followed a uniquely grassroots approach. Changing the budget model at UC Riverside was about changing mind-sets, incentives, and behaviors—not just about the numbers. UC Riverside’s phased approach to its redesign process may be instructive to other higher education institutions considering undertaking such a major change initiative.