Learning Resources

Abstract: As the importance of college increases, our collective understanding of what college is, exactly, has begun to expand. This article contributes to this emerging understanding by describing the multifunctional nature of the community college. To this end, the community college movement is framed in three ways—as a launching pad, as a (re)launching pad, and as a local commitment. The article concludes with a brief discussion of the need to support the community college movement moving forward.

Abstract: In an effort to remain relevant and responsive to evolving developments in higher education, academic libraries are transforming existing spaces to meet the current and future needs of their students. By incorporating the specific programmatic elements of a learning commons with a focus on the institution’s unique demographics and goals, collegiate libraries will be better positioned as collaborative and flexible interdisciplinary resources. In this article, Bond Architects describes the process and outcomes of a library planning study conducted with St. Louis Community College’s David L. Underwood Library on the Florissant Valley campus.

Abstract: Until recently, there has been no credible, reliable source for instructional cost data on a national basis for two-year colleges in the United States. To fill this need, the Kansas Study of Community College Instructional Costs and Productivity was designed and implemented as a national data collection and reporting consortium. Based on the four-year college and university Delaware Study of Instructional Costs and Productivity, the Kansas Study collects and reports community college instructional costs and faculty workload at the academic discipline level of analysis. This article analyzes aggregate national data from the Kansas Study to determine the major instructional cost drivers for community colleges nationwide.

Abstract: The student demographics of community colleges have necessitated that districts offer a variety of programs in different learning environments. Many of today's community college students aspire to earn career-related certificates or improve employment skills and want close proximity to home or work to maintain their schedules while advancing their education. The study described in this article reviews two community college districts in proximity to one another to evaluate their student demographics and identify the trends in student movement. Both districts offer associate's degrees and certificate programs and use Internet components to serve their students, but differ in their facilities approach to providing services.

Abstract: Creating a campus master plan is the first step in the process of managing enrollment growth; however, the plan is not just a document about buildings and parking spaces and classrooms and square footage. The plan should be viewed as an investment in the future of the institution and a way to link the college's mission and vision statements to the physical learning environment. This article examines the planning process, with special emphasis on community and consensus building, using case studies from two rapidly growing community college districts in Texas and California.

Abstract: This publication, a follow-up to the popular Planning for Student Services: Best Practices for the 21st Century, introduces the topic of web portals and call centers needed to support web services. It also describes the lessons learned from one-stop centers, which are causing facilities to be redesigned and new service career paths to be defined. Services have become a strategic issue for institutions, and web strategies—driven by web services—have become critical as well. The authors, who are among IBM best practice partners, present case studies of their institutions by describing their experiences in these areas. They also show how they have been successful in integrating technology into their student services projects, redesigning their processes, implementing change, and extending their brand.

Abstract: In light of globalization, technology advancements, decreased funding, and changing demographics, colleges and universities today face the challenges of transforming their institutions for the future. Through use of case studies, this book demonstrates how several institutions are transforming their traditional model for student services into a learner-centered model. The institutions, all participants in IBM's annual Innovation in Student Services Forum, provide a pragmatic view of how they have brought their vision to a reality. And with this book, you'll be ready to respond to these trends on your campus.