Learning Resources

Abstract: In this session, we will discuss a process that any campus can use for creating a place for students to generate ideas and solve problems such as researching needs, crafting vision, planning spaces and services, piloting programs, and designing spaces. You will learn how to identify student needs; make a case for purposeful programming, services, and space that support innovation and problem-solving; and possess greater comfort with risk-taking and ambiguity as well as deliver mission-critical activities.

Abstract: Harvard University’s Smith Campus Center has repurposed an entire city block, providing innovative new spaces for collaboration and a welcoming “front door” to the university. The campus center has been transformative for Harvard, revitalizing a prominent site at the campus's crossroads and providing the wider community of 44,000 people with new central gathering and events spaces. Come learn how we successfully navigated stakeholder outreach and generated a design solution within the existing building.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: This article describes execution of the balanced scorecard (BSC) strategic framework in a School of Nursing (SoN). The SoN strategy map was the outcome of the development phase. The two-year implementation phase incorporated balanced scorecards that linked outcome measures to the priority strategies. Thirty-two percent of the defined outcome measures were met. Factors in adopting the BSC framework included development of a strategic plan that supports the college mission and vision, improved communication within the SoN, a united effort to institute strategies to sustain the SoN’s future, and establishment of performance indicators to measure success in achieving those strategies.

Abstract: With North Dakota experiencing a significant shortage in all health care-related fields, the University of North Dakota School of Medicine and Health Sciences replaced its aging facility with a new school in order to (1) increase enrollment by 25 percent, (2) attract and retain top-tier faculty and staff, (3) encourage inter-professional collaboration, (4) colocate all eight medical, health sciences, and basic sciences in one building, and (5) retain more in-state graduates. The facility is now a shared collaborative learning environment, the result of the university “rethinking everything” about how it delivered health sciences education.

Abstract: Makerspaces designed for collaborative learning are appearing on campuses throughout the United States, including at Drexel University. These spaces succeed because they permit students to collaborate, observe, and learn from professors and peers. Unique to the Drexel project is the intermingling of engineering undergraduates, graduate students, post-docs, faculty, and commercial interests in one facility with laboratories, machine-shop equipment, and informal study areas. Facilities that give students great visibility into nearby research, contain areas where they can take breaks without leaving the building, and lend themselves to informal encounters with peers, faculty, and others result in better academic experiences for undergraduates.

Abstract: Industry and academia are partnering like never before as entrepreneurship and maker culture become more important to our economy and a regular fixture in higher education curricula. With the influx of allied industry partnerships, evolving pedagogies, entrepreneurship programs, and a maker culture comes a pressing need for new spaces, ranging from fabrication and prototyping studios to innovation districts devoted to new kinds of research partnerships. Schools like the University of Washington, Babson College, and Arizona State University are leading the way on new collaborations. In this article, Sasaki planners and urban designers examine how design disruption will guide the development of campuses that enable 21st-century teaching, learning, and research paradigms.

Abstract: A budget model shapes the way a campus operates in a fundamental way. Redesigning a campus budget model could actually happen relatively quickly from a technical standpoint. However, extensive engagement, collaboration, and conversation are key to a successful implementation. In this article, the authors chart the budget model redesign process at UC Riverside, which followed a uniquely grassroots approach. Changing the budget model at UC Riverside was about changing mind-sets, incentives, and behaviors—not just about the numbers. UC Riverside’s phased approach to its redesign process may be instructive to other higher education institutions considering undertaking such a major change initiative.