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Planning for Higher Education Journal

Published
June 15, 2020

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Is Higher Education Ready for Its Learners?

Impact Student Success Using the Three-Box Solution

With sweeping shifts in recruitment and retention of students throughout higher education, Northern Kentucky University committed to a pivot. Its new student framework emphasizes student support and academic delivery driven by strategic decisions and data rather than by impulsivity. Their Success by Design framework encouraged innovations that focused the university on meeting learners where they were.

From Volume 48 Number 3 | April–June 2020

Abstract: Northern Kentucky University (NKU) used an expedited and focused strategic planning process by applying Govindarajan’s (2016) Three-Box Solution to simultaneously manage the past, present, and future. A Core Team, supported by multiple resource teams consisting of representatives from all NKU constituencies, gathered input from nearly 2,000 stakeholders. The resulting Success by Design strategic framework concentrated solely on student success. This article describes the ongoing, iterative approach and offers recommendations for those seeking to develop widespread buy-in and unleash the innovative spirit needed to make their institutions more student-ready.

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Planning for Higher Education Journal

Published
May 8, 2020

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Promoting Engagement in Strategic Planning

Southeast Community College Used FAST Goals to Capture Stakeholder Interest

Creating a positive, reflective, inclusive, and transparent institutional climate facilitated improved engagement in and ownership of strategic and departmental planning. The process of using FAST goals (frequently discussed, ambitious, specifically measured, and transparent) produced constructive outcomes.

From Volume 48 Number 3 | April–June 2020

Abstract: Southeast Community College (SCC) transformed its departmental planning by embedding a cultural goal within its strategic plan. The goal focused on creating a positive, reflective, inclusive, and transparent institutional climate—through the implementation of departmental FAST goals. That goal type refers to those that are frequently discussed, ambitious, specifically measured, and transparent, which represents an alternative to the commonly used SMART goal-setting approach. This article describes how a change of climate at SCC set the stage for the conversion to FAST goals—and improved engagement in and ownership of strategic and departmental planning.

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Planning for Higher Education Journal

Published
March 27, 2020

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Totally Virtual

Northcentral University’s School of Business Succeeded in Integrated Strategic Planning in an All-Distance Environment

In the context of a fully online institution, how do you collaborate to strategically plan? You leverage online tools and techniques to keep widely distributed and separated-by-a-distance team members engaged in the process.

From Volume 48 Number 2 | January–March 2020

Abstract: This article presents a case study of the virtual strategic planning process at Northcentral University’s School of Business. Anchoring in practices proven successful in a face-to-face environment, we describe the unique challenges of effective strategic planning for an individual school—when complicated by a solely virtual, distributed environment. We share the tools and techniques we leveraged for each phase of our work, which facilitated overcoming the distance among members of our school community.

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Conference Recordings

Published
March 16, 2020

2020 Mid-Atlantic Regional Conference | March 2020

Creating Empathy-Driven Design Collaborations with Virtual Reality

We will demonstrate how we incorporated VR into stakeholder engagement for the University of Virginia's Student Health and Wellness Center to address health outcomes, promote student learning, and collaborate with interdisciplinary partners across campus.
Abstract: Multiple entities within institutions often have competing values, but virtual reality (VR) simulation can help overcome this challenge by creating an accessible platform for building a collective vision. We will demonstrate how we incorporated VR into stakeholder engagement for the University of Virginia's Student Health and Wellness Center to address health outcomes, promote student learning, and collaborate with interdisciplinary partners across campus. Encouraging stakeholders to virtually test a space's impact on health and learning will help you to advance decision-making, leverage diverse expertise, and capture empathy-driven insight to create a more efficient and intelligent design process at your institution.

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Conference Presentations

Published
October 28, 2019

2019 North Central Regional Conference | October 2019

Changing Landscapes and Environments in Health Professions Education

Come learn how the campus built environment is changing in response to the healthcare industry's evolving challenges and opportunities.
Abstract: Challenges and trends within the healthcare industry pose critical growth challenges and unique opportunities for higher education. Institutions with medical and health programs now need learning environments that can support evolving curricula, immersive pedagogy, and advanced technology. Come learn how the campus built environment is changing in response to the healthcare industry's evolving challenges and opportunities.

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