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Planning for Higher Education Journal

Published
April 16, 2026

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From Institutional Advancement to Termination

Leading the Memphis College of Art Closure

The college’s closure demonstrates that integrated planning is not limited to growth and expansion. It also offers a practical framework for aligning people, resources, and obligations when an institution must contract and ultimately close.

From Volume 54 Number 3 | April–June 2026

Abstract: This article examines the leadership decisions and processes implemented by the Memphis College of Art (MCA), following the 2017 decision to close due to financial debt and declining enrollment. Rather than ceasing operations immediately, MCA leaders executed a three-year teach-out plan while liquidating assets, repaying debts, and laying off employees, all while ensuring a legally compliant dissolution. As many colleges face longevity pressures, this case offers a rare look at how closure can be managed transparently, strategically, and with commitment to student success through an integrated planning approach that aligns academic, financial, and facilities decisions during the institution’s final years.

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Planning for Higher Education Journal

Published
December 1, 2025

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Coordinating Complexity

Streamline Institutional Change Through Integrated Planning

The authors replaced a costly, time-intensive model with a SharePoint-based system to transform sprawling processes into responsive systems for growth.

From Volume 54 Number 1 | October–December 2025

Abstract: With over 100 programs and 113 sites across 28 states and multiple countries, Embry-Riddle Aeronautical University faced mounting complexity in managing institutional changes. Previously, each change we made required meetings with up to 30 participants from more than 20 offices, including Financial Aid, Facilities, Academic Affairs, IT, and Site Management. Through integrated planning, we replaced that costly, time-intensive model with a SharePoint- based system for asynchronous collaboration. The shift fostered transparency, reduced delays, and empowered cross-functional alignment. The project exemplifies how intentional design and relationship-building can transform sprawling processes into coordinated, responsive systems prepared for institutional growth and change.

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Planning for Higher Education Journal

Published
April 4, 2025

Institutional Transformation and Successful Accreditation Review Through Data-Informed Collaboration

Gain Accountability with Values-Based Integrated Planning

Implementing a values-based integrated planning framework equipped Southeast Community College to leverage the data it collected to build and strengthen relationships, align the institution within and across divisions, and prepare for change. The efforts led to the successful modernization of facilities, historic enrollment growth, staffing increases, other operational improvements, and a positive accreditation outcome.

From Volume 53 Number 2 | January–March 2025

Abstract: Southeast Community College (SCC) applied an integrated framework approach to inform all aspects of its successful comprehensive accreditation review. Following decades of reviews leading to monitoring and focused visits to address opportunities for improvement, SCC managed its most recent comprehensive assessment through integrated planning to ensure the accreditation process coincided with building relationships, aligning divisions and departments, and promoting a culture that is well prepared for change. This structured and focused integrated planning method for comprehensive accreditation review was associated with a successful outcome that involved no monitoring or required follow-up for the first time in the College’s accreditation history.

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Conference Presentations

Published
March 5, 2024

Leveraging Performing Arts Programs to Enhance the Urban Condition

As the role of arts and culture in our cities evolves, institutions are responding by growing their performing arts programs to enhance connection and build community.
Abstract: As the role of arts and culture in our cities evolves, institutions are responding by growing their performing arts programs to enhance connection and build community. This session will explore how the planning, programming, and design of performing arts facilities at two institutions plays a vital role in reinvigorating and energizing the urban condition. Come learn how institutions can use the performing arts to enhance in-person eduction and advance arts and culture within an evolving technological paradigm.

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Planning for Higher Education Journal

Published
January 19, 2022

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Partnerships Promote Inclusion

A university and a secondary school collaborate to decrease dropout rates and increase college enrollment

Intentional planning and a competency-based, personalized learning model empowers graduate students from the architecture discipline to assist secondary students in becoming knowledge seekers and design professionals.

From Volume 50 Number 2 | January–March 2022

Abstract: American industries, professional organizations, individual companies, and higher education institutions continue to struggle to attract employees from underrepresented populations. Future-forward thinking is required to ensure a multicultural workforce. The authors, a design educator at a predominantly white, Midwestern university, and a high school principal at a multicultural urban school district, developed an intentional collaboration—partnerships between secondary and postsecondary institutions—to bridge the gap. In this article, they share strategies they developed for recruiting and retaining underrepresented students through intentional planning and design of competency-based, personalized learning models.

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Conference Recordings

Published
July 12, 2021

Designing an Inclusive Post-pandemic Return to Campus

This session will explore the process, key insights, and design interventions from our research project focused on designing a post-pandemic return to campus.
Abstract: In order to safely bringing students back to campus during the pandemic, it is imperative that we study diverse individual student journeys and actively engage them in co-designing the solutions. This session will explore the process, key insights, and design interventions from our research project focused on designing a post-pandemic return to campus. Come learn how you can apply student-centered research and design-thinking methods to solve the urgent problem of safely bringing students back to campus.

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Webinar Recordings

Published
March 2, 2021

How to Create a Secondary-Postsecondary Partnership to Promote Diversity, Inclusion, and Underrepresented Populations in Higher Education

This webinar will focus on how to develop a secondary-postsecondary partnership to intentionally promote diversity, inclusion, and recognition of under-represented populations through collaboration and integrated planning strategies. The presenters will share their goals and project planning for a competency-based, project-based learning model—with an emphasis on mentoring.
Abstract: Institutions of higher learning and professional firms report concerns about lack of diversity in the workplace. Intentional partnerships can help bridge this gap. This webinar will focus on how to develop a secondary-postsecondary partnership to intentionally promote diversity, inclusion, and recognition of under-represented populations through collaboration and integrated planning strategies.

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Conference Presentations

Published
March 8, 2020

2020 North Atlantic Regional Conference | March 2020

Designing for Climate Action

We will explore ways that a design thinking process can build a visible culture of sustainability at the hyper-local campus scale and drive climate action across academics, governance, and operations.
Abstract: The global challenge of climate change demands new paradigms of leadership that prioritize interdisciplinary solutions and the voices of marginalized communities. Universities are uniquely situated to lead the way. We will explore ways that a design thinking process can build a visible culture of sustainability at the hyper-local campus scale and drive climate action across academics, governance, and operations. Aligning climate action with existing priorities creates synergies, especially where stakeholders may already be stretched thin. Learn how a design thinking approach facilitates this type of cross-disciplinary work.

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Conference Presentations

Published
October 28, 2019

2019 North Central Regional Conference | October 2019

Integrate Design Thinking Liberating Structures to Increase Buy-in

Come learn action-oriented strategies for engaging students, faculty, staff, alumni, and local community in all phases of strategic planning on your campus.
Abstract: The level of buy-in from key stakeholders determines the ultimate success of any strategic plan. This session explores two frameworks—design thinking and liberating structures—that help university leaders ensure the entire campus community feels engaged in the strategic planning process. Strategic planning should be transparent and inclusive—we will demonstrate how you can achieve this comprehensive buy-in through implementing specific structures during each phase of the plan. Come learn action-oriented strategies for engaging students, faculty, staff, alumni, and local community in all phases of strategic planning on your campus.

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Conference Presentations

Published
October 6, 2019

2019 Southern Regional Conference | October 2019

Building a Culture of High Performance, Accountability, and Continuous Improvement from a University System and Institutional Perspective

The President of two University System of Georgia (USG) universities during the process and initial implementation of Comprehensive Administrative Review (CAR) will provide an institutional perspective and insight into building a culture of high performance with a focus on evidence-based leadership, accountability, and continuous improvement.
Abstract: In April of 2017 the University System of Georgia (USG) launched a system wide initiative, known as the Comprehensive Administrative Review (CAR). The charge was to identify and implement administrative service improvement, efficiencies, and administrative cost savings that can be redirected to student success efforts and core academic programs. As Chair of the CAR Steering Committee, Dr. Marrero will outline the objectives of the CAR, the process, implementation and reporting structures, and the results to date. Furthermore, as a President of two USG comprehensive universities during the process of and initial implementation of CAR (University of West Georgia and Georgia Southern University), Dr. Marrero will provide an institutional perspective and insight into building a culture of high performance with a focus on evidence-based leadership, accountability, and continuous improvement. The session will highlight why investing in and engaging your people is critical in building a culture of continuous improvement.

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