Learning Resources

Abstract: Times of rapid change can interrupt operations and implementation efforts. Preventing this requires an ability to quickly adapt our programs and offerings to the changing landscape. Unfortunately, operational complexity and the disorienting nature of uncertainty become a hurdle to rapid response. Either we get overwhelmed trying to identify all that needs to change, or we respond haphazardly, missing crucial details.

Contingency planning can help. It is a method for preparing for potential changes that identifies how operations and action plans need to shift in response. It can also be used to respond to changes after they happen.

The Campus Contingency Planner is a template for lightweight, rapid contingency planning. It guides you through a process that identifies the impacts of change, how decisions during contingency planning will be made, and the operational components of programs and offerings that will need to be adapted in response.

Whether you manage student-facing programs (like academic programs or student affairs activities), or direct services that are internally supportive (like space management or IT), the Campus Contingency Planner can help you respond to change with flexibility, minimizing disruption and moving your institution forward.

Abstract: The past month has been trying for all of higher education. How do we transition our constituents from crisis to collaboration in order to meet the needs of the entire campus community? In this conversation, Mike Martin, Associate Dean Science, Math, and Health at John Carroll University discusses how the administration addressed the first few weeks of the COVID-19 crisis and how they have creatively shifted gears with students and faculty toward what’s next.

Abstract: While the majority of their students are online, it’s not so easy to take the same methodologies to deliver on mission when quickly switching their residential students to an online environment when expectations are different. Cynthia Tweedell, Assistant Vice President for Institutional Effectiveness, Ohio Christian University talks about how this faith-based institution with a personal touch is working through the transition for students, athletes, and summer programs.

Abstract: Many professionals have specialized degrees that allow them to solve problems within their disciplines, but their lack of collaboration training can be a roadblock to success. In this session, we will equip you with the tools you need to facilitate and encourage collaboration in your projects. You will learn how to recognize and prevent obstacles to collaboration—both internal and external—to help your coworkers and institution move from simply cooperating to collaborating.

Abstract: The consolidation of administrative services into a centralized shared services model is increasingly common. Unfortunately, this move can be a rocky one, often encountering resistance and skepticism. Our session will focus on the implementation and optimization of a shared services model for academic services from both sides of the change—a person on the team leading the change and a key stakeholder undergoing the change. This session will provide you with information, skills, and approaches to ensure a pain-free implementation of a shared services model.

Abstract: Security is personal. It's not a one size fits all solution. Understand the resources available and explore a roadmap to planning security guidelines and a security operations center for your campus. This session provides a framework you can use to develop, implement, and evaluate a security plan. We'll also discuss the role a security operations center plays in campus security and how you can ensure your campus's physical security infrastructure is adequate.

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Abstract: On-campus living has been linked to student success and is a key factor in admissions decisions. As campuses look to expand and improve their housing inventories in a challenging fiscal environment, there are more options than ever available. One institution will share its recent experiences with several of these options. The University of Massachusetts (UMass) Lowell has more than doubled its on-campus housing inventory in the past five years using a combination of P3, real estate acquisitions, and conventional construction. This session will compare the relative benefits and particular challenges in utilizing these types of housing delivery methods. Come learn from campus facilities planning and student affairs officials, who will address the pros and cons of different delivery methods (P3, purchase/renovation, and conventional construction) from the perspective of up-front costs, operating and maintenance factors, student experience, and functionality.

Abstract: Institutional effectiveness (IE) is growing rapidly within higher education as a beneficial tool for promoting data-informed decision making and continuous quality improvement in campuswide integrated planning and evaluation. This session will help you apply IE as a tool for integrated planning and evaluation, addressing aspects of organizational change, project management, and inclusive collaboration. Learn how the application of IE principles can serve as a catalyst for successful everyday integrated planning and evaluation on your campus.

Abstract: There is no shortage of hype and technobabble around the promise of shiny new technology trends and their prospect for disrupting the universe as we know it. Twenty-five years ago, the World Wide Web and the underlying Internet did, indeed, change everything. Today the promise of AI, ML, IoT, XR, NGNs and the latest alphabet soup of tech trends promises to impact the campus in all its facets. This session will provide context, insights, and some prognostication on how the campus planning community should embrace its technology future through a ‘trust but verify’ lens.