Learning Resources

Adopting a Human-Centered Approach to Change

Prioritize the Perspectives and Experiences of Those Individuals Who Will Be Affected

By: Nicole H. Gahagan, EdD

The people impacted by change must be involved throughout the change lifecycle and empowered to navigate change every step of the way.

From Volume 53 Number 4 | July–September 2025

Abstract: When change in higher education isn’t managed in a human-centered manner, institutional leaders are unlikely to see the outcomes they intended to achieve. That’s because they didn’t invest enough in involving and supporting the individuals expected to operationalize a new strategy. Nobody wins in these situations: Executives, employees, and students all lose out on the benefits a change initiative could have produced. In this book excerpt, the author shares why strong change leadership must be at the helm of cultivating an environment where innovation is embraced and managed with compassion for the humans who are being asked to think and work differently.

Planning Types: Strategic Planning
Tags: Change Management, Organizational Change, Organizational Culture

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Architecture + Education Raises Awareness and Supports Community Collaboration

By: Kailey Elhaddad, Senior Architect, Buffalo Public Schools | Luke Johnson, Design Leader, CannonDesign | Beth Tauke, Associate Professor, University at Buffalo | Cheri Weatherston, Architect, CannonDesign

Community collaboration hasn't always been a priority in design education.

Abstract: Community collaboration hasn't always been a priority in design education. This session will showcase a program that leverages the public school system as a learning environment for professionals and graduate students in architecture to identify socioeconomic opportunities. The Architecture + Education Program provides institutions opportunities to work actively with the communities they serve, and raises awareness of design careers among public school kids to increase and diversify its talent pipeline. This unique program involves multiple generations, including design professionals alongside public school and university students and instructors. Join us to discover opportunities for innovative community programs in your own backyard.

Planning Types: Campus Planning
Tags: Active Learning, Community Engagement, Facilities Design, Graduate Degree Program, Innovation, K–12, SCUP 2025 Spotlight Series | June, Workforce Development

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Designing a Flexible and Resilient Research Building Through Integrated Planning

By: Geoff Bock, Director of Operations, N.C. Plant Sciences Initiative, College of Agriculture and Life Sciences, North Carolina State University at Raleigh | Charles Mummert, Design Principal, Flad Architects | Bob Sherman, Principal/Project Manager, Affiliated Engineers, Inc.

This session will highlight how a collaborative team promoted innovation to enable decision making throughout the Plant Sciences Initiative design process at North Carolina State University (NCSU).

Abstract: This session will highlight how a collaborative team promoted innovation to enable decision making throughout the Plant Sciences Initiative design process at North Carolina State University (NCSU). Built pre-pandemic, this future-proofed building continues to successfully serve as an energizing hub for innovation. NCSU's integrated planning and data-driven process for designing a flexible academic research building has inspired cross-functional collaboration, leading to increased industry partnerships and innovations. Come learn how leveraging benchmarking, analytics, and an integrated planning process can produce a successfully designed, forward-thinking research building.

Tags: Benchmarking, Engaging Stakeholders, Facilities Assessment, Facilities Design, Innovation, Post-Occupancy Evaluation, Resiliency, Science / Engineering Facility

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Essential Practices for Organizational Change in Higher Education

By: Nicole Gahagan, EdD

Filled with guidance, recommendations, examples, and tools, this book is a practical manual for anyone seeking to lead change in a college or university.

Abstract: Higher education is infamously change-resistant. What’s needed is a new methodology: human-centered change. Informed by research and honed by practice, human-centered change is a flexible, pragmatic approach that works within higher education’s unique structures, practices, and culture. This book guides change leaders and practitioners through the application of human-centered change. A practical manual, it provides mid- and senior-level administrators the essential practices, examples, recommendations, and tools they need to lead change in their colleges or universities.

Planning Types: Strategic Planning
Tags: Change Management, Organizational Change, Organizational Culture

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Conference Presentations

Published
April 7, 2025

Turning Campus Green Space Into Student Success

Abstract: Creative use of campus green space does more than enhance curb appeal; it has a major impact on recruitment, active learning, and student success. The science behind green spaces is based on the idea that exposure to nature can improve performance. Academic green spaces serve as settings for physical activity, recreation, and social interaction, all of which enhance student health and wellbeing through respite from academic life. This session will demonstrate how to maximize the impact of campus green space on student success, focusing on small, practical steps, and develop a plan for future collaborative opportunities in student engagement.

Planning Types: Campus Planning
Tags: Health and Wellness, Innovation, Landscape / Open Space, SCUP 2025 North Atlantic Regional Conference, Student Success

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Conference Presentations

Published
April 7, 2025

Architecture + Education Raises Awareness and Supports Community Collaboration

Abstract: Community collaboration hasn't always been a priority in design education. This session will showcase a program that leverages the public school system as a learning environment for professionals and graduate students in architecture to identify socioeconomic opportunities. The Architecture + Education Program provides institutions opportunities to work actively with the communities they serve, and raises awareness of design careers among public school kids to increase and diversify its talent pipeline. This unique program involves multiple generations, including design professionals alongside public school and university students and instructors. Join us to discover opportunities for innovative community programs in your own backyard.

Planning Types: Campus Planning
Tags: Active Learning, Community Engagement, Facilities Design, Graduate Degree Program, Innovation, SCUP 2025 North Atlantic Regional Conference, Workforce Development

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Non-Member Price:
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Planning for Higher Education Journal

Published
February 5, 2025

‘Catching’ Substantive Changes with Integrated Planning

Form a Dedicated Team to Reduce Silos, Develop Cross-Unit Collaboration, and Implement Transformative Goals

By: Rachel E. Smith, PhD, and Leslie W. Grant, PhD

Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units function separately. This article recommends successful ways to manage the change-making process.

From Volume 53 Number 2 | January–March 2025

Abstract: Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units are siloed. This article presents an example of one midsize, public, research institution’s successful strategy for “catching,” or identifying and managing, substantive changes using integrated planning. Through a centralized team of academic and support unit representatives, the academic units shared planned substantive changes, received feedback, and adjusted. The institution’s substantive change policy, infrastructure, and collaborative culture ensured the changes did not slip through the cracks or hit significant roadblocks. This article shares how the team operated, giving recommendations for institutions implementing the change practice.