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Planning for Higher Education Journal

Published
August 20, 2025

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Adopting a Human-Centered Approach to Change

Prioritize the Perspectives and Experiences of Those Individuals Who Will Be Affected

By: Nicole H. Gahagan, EdD

The people impacted by change must be involved throughout the change lifecycle and empowered to navigate change every step of the way.

From Volume 53 Number 4 | July–September 2025

Abstract: When change in higher education isn’t managed in a human-centered manner, institutional leaders are unlikely to see the outcomes they intended to achieve. That’s because they didn’t invest enough in involving and supporting the individuals expected to operationalize a new strategy. Nobody wins in these situations: Executives, employees, and students all lose out on the benefits a change initiative could have produced. In this book excerpt, the author shares why strong change leadership must be at the helm of cultivating an environment where innovation is embraced and managed with compassion for the humans who are being asked to think and work differently.

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Conference Recordings

Published
July 22, 2025

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Keynote | Minority-Serving Institutions as Leaders and Partners in a Changing Landscape

By: Dr. Maenette Ah Nee-Benham, Chancellor, University of Hawaiʻi–West Oʻahu | Mario K. Castillo, JD, Chancellor, Lone Star College System | Dr. Donzell Lee, President, Tougaloo College | Dr. Chris Gilmer, President, Heritage University and Chair, SCUP Board of Directors (Moderator)

Underlining SCUP's mission-driven commitment to advancing social justice, this keynote panel of presidents and chancellors of minority-serving institutions (MSIs) brings decades of experience leading institutions that support historically underserved, yet high-achieving students.
Abstract: Underlining SCUP's mission-driven commitment to advancing social justice, this keynote panel of presidents and chancellors of minority-serving institutions (MSIs) brings decades of experience leading institutions that support historically underserved, yet high-achieving students. Often underfunded compared to peer institutions that are not MSIs, these institutions provide academically rigorous, yet culturally affirming educational experiences for their students and serve as educational and cultural hubs in communities across the United States. This panel will explore the continuing relevance of MSIs in the current sociopolitical climate and how these institutions can more fully collaborate with each other and with the larger higher education and business sectors.

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Conference Presentations,Conference Recordings

Published
June 2, 2025

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Planning for Access, Equity, and Belonging at Buffalo State University

By: Arlita McNamee, Practice Strategy | Planner, Architectural Resources | Peter Murad, Principal, Architectural Resources | Sarah Reid, Facilities Planner, Buffalo State SUNY

As an urban-engaged university, Buffalo State University's strategic commitment to diversity, inclusion, and access has strengthened and diversified student recruitment, raised retention rates, and built community within and beyond the campus. Buffalo State's reputation of providing quality education, access, equity, and engagement requires inclusive, multi-functional spaces that foster a sense of community and develop a welcoming and equity-minded culture for all students.
Abstract: As an urban-engaged university, Buffalo State University's strategic commitment to diversity, inclusion, and access has strengthened and diversified student recruitment, raised retention rates, and built community within and beyond the campus. Buffalo State's reputation of providing quality education, access, equity, and engagement requires inclusive, multi-functional spaces that foster a sense of community and develop a welcoming and equity-minded culture for all students. This session will provide actionable design strategies for reimagining existing campus spaces as learning environments that can build community, foster a sense of belonging, and drive student success.

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ebook

Published
May 19, 2025

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Essential Practices for Organizational Change in Higher Education

By: Nicole Gahagan, EdD

Filled with guidance, recommendations, examples, and tools, this book is a practical manual for anyone seeking to lead change in a college or university.
Abstract: Higher education is infamously change-resistant. What’s needed is a new methodology: human-centered change. Informed by research and honed by practice, human-centered change is a flexible, pragmatic approach that works within higher education’s unique structures, practices, and culture. This book guides change leaders and practitioners through the application of human-centered change. A practical manual, it provides mid- and senior-level administrators the essential practices, examples, recommendations, and tools they need to lead change in their colleges or universities.

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Conference Presentations

Published
April 7, 2025

When City Parks Are Your Quad: Urban Campus Planning for Safety and Wellbeing

Abstract: As security remains of paramount concern for campus communities, how should institutions thoughtfully engage the urban fabric? Urban campuses are constrained by their verticality and publicly-permeable urban edges. This session will delve into a 2023 SCUP Fellows report with additional updated analysis of campus responses and overreach to protests this past year. In-depth analysis of Crime Prevention Through Environmental Design (CPTED) principles through a lens of student development theory will provide you with insight into student wellbeing and sense of security through campus design.

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Conference Presentations

Published
April 7, 2025

Decolonizing a University Museum through Inclusive, Community-based Engagement

Abstract: This session will share the inclusive design behind the Agnes Reimagined project, a museum decolonization process with a focus on community engagement, decolonization, and sustainability. This project highlights a community-based design process that integrates Indigenous traditions, hospitality, and inclusivity. Through exploring our approach to inclusive design, engagement, decolonization, and sustainability, you will learn how to integrate indigenous perspectives and balance heritage preservation while creating a space of belonging that contributes to a healthy environment.

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Conference Presentations

Published
April 7, 2025

Planning for Access, Equity, and Belonging at Buffalo State University

Abstract: As an urban-engaged university, Buffalo State University's strategic commitment to diversity, inclusion, and access has strengthened and diversified student recruitment, raised retention rates, and built community within and beyond the campus. Buffalo State's reputation of providing quality education, access, equity, and engagement requires inclusive, multi-functional spaces that foster a sense of community and develop a welcoming and equity-minded culture for all students. This session will provide actionable design strategies for reimagining existing campus spaces as learning environments that can build community, foster a sense of belonging, and drive student success.

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Conference Presentations

Published
April 2, 2025

Reimagining Safe and Affordable Student Housing for a Dense Urban Campus

Abstract: Campus housing is foundational for student retention and academic success, yet it's often beyond the means of many students. To address the growing crisis of student homelessness, the University of California, Los Angeles (UCLA) developed an affordable, co-housing model that changes the conversation around equity and diversity. In this session, we'll explore the unique programmatic elements necessary for developing an equitable campus community. This case study will introduce a new model for vertically integrated co-housing solutions that you can apply on your campus when planning affordable housing projects that enhance student life and learning.

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Planning for Higher Education Journal

Published
March 4, 2025

Collaborative Planning Deepens Town-Gown Relationships

Carlow University Develops a Best-Practice Framework with the City of Pittsburgh

By: Lisa Witzig, PhD, EdD, Michelle Figlar, EdD, and Joy Pugh, EdD

Implementing a four-quadrant assessment of purposeful communication, participatory engagement, collaborative planning, and shared resources produced actionable, impactful, and relevant improvement recommendations for the urban university.

From Volume 53 Number 2 | January–March 2025

Abstract: The president of Carlow University identified the university’s town-gown relationships as needing assessment as the institution embarked on a significant campus revitalization that required close coordination with the City of Pittsburgh. We developed a four-quadrant framework of best practices based on an extensive literature review. To assess town-gown interactions against the framework, we interviewed city and higher education leaders, reviewed the City of Pittsburgh’s and university documents, and analyzed the university’s social media presence. Our process generated specific, actionable recommendations that resulted in the university reorganizing senior leadership position descriptions and responsibilities, revamping its social media strategy, and aligning organizational efforts to increase its visibility.

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Planning for Higher Education Journal

Published
February 5, 2025

‘Catching’ Substantive Changes with Integrated Planning

Form a Dedicated Team to Reduce Silos, Develop Cross-Unit Collaboration, and Implement Transformative Goals

By: Rachel E. Smith, PhD, and Leslie W. Grant, PhD

Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units function separately. This article recommends successful ways to manage the change-making process.

From Volume 53 Number 2 | January–March 2025

Abstract: Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units are siloed. This article presents an example of one midsize, public, research institution’s successful strategy for “catching,” or identifying and managing, substantive changes using integrated planning. Through a centralized team of academic and support unit representatives, the academic units shared planned substantive changes, received feedback, and adjusted. The institution’s substantive change policy, infrastructure, and collaborative culture ensured the changes did not slip through the cracks or hit significant roadblocks. This article shares how the team operated, giving recommendations for institutions implementing the change practice.

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