Learning Resources

Abstract: This article examines the leadership decisions and processes implemented by the Memphis College of Art (MCA), following the 2017 decision to close due to financial debt and declining enrollment. Rather than ceasing operations immediately, MCA leaders executed a three-year teach-out plan while liquidating assets, repaying debts, and laying off employees, all while ensuring a legally compliant dissolution. As many colleges face longevity pressures, this case offers a rare look at how closure can be managed transparently, strategically, and with commitment to student success through an integrated planning approach that aligns academic, financial, and facilities decisions during the institution’s final years.

Abstract: With over 100 programs and 113 sites across 28 states and multiple countries, Embry-Riddle Aeronautical University faced mounting complexity in managing institutional changes. Previously, each change we made required meetings with up to 30 participants from more than 20 offices, including Financial Aid, Facilities, Academic Affairs, IT, and Site Management. Through integrated planning, we replaced that costly, time-intensive model with a SharePoint- based system for asynchronous collaboration. The shift fostered transparency, reduced delays, and empowered cross-functional alignment. The project exemplifies how intentional design and relationship-building can transform sprawling processes into coordinated, responsive systems prepared for institutional growth and change.

Abstract: Times of rapid change can interrupt operations and implementation efforts. Preventing this requires an ability to quickly adapt our programs and offerings to the changing landscape. Unfortunately, operational complexity and the disorienting nature of uncertainty become a hurdle to rapid response. Either we get overwhelmed trying to identify all that needs to change, or we respond haphazardly, missing crucial details. Contingency planning can help. It is a method for preparing for potential changes that identifies how operations and action plans need to shift in response. It can also be used to respond to changes after they happen. The Campus Contingency Planner is a template for lightweight, rapid contingency planning. It guides you through a process that identifies the impacts of change, how decisions during contingency planning will be made, and the operational components of programs and offerings that will need to be adapted in response. Whether you manage student-facing programs (like academic programs or student affairs activities), or direct services that are internally supportive (like space management or IT), the Campus Contingency Planner can help you respond to change with flexibility, minimizing disruption and moving your institution forward.

Abstract: The Choosing by Advantage (CBA) Matrix is a powerful tool for decision-making in the design and construction industry, from the planning process through project completion, and it delivers efficiency through fewer changes. CBAs take all stakeholders into account when defining advantages, so campus planners can achieve quality, an on-time schedule, and cost savings at every stage. Via simulation, we'll demonstrate how you can apply CBAs across all phases of a project. By presenting and providing step-by-step, compelling visuals, our team will enable you to implement CBAs tactically and early in your next project.

Abstract: Community colleges are seeing a decline in enrollment while the healthcare sector is experiencing a chronic workforce shortage. These phenomena require us to examine current and future industry needs to inform the development of a sustainable model. This session will highlight a multi-institutional collaboration, informed by Labor Market Intelligence (LMI), that aligns with strategic priorities and seeks to mitigate a critical regional workforce shortage while positioning for long-term sustainability. Come learn strategies for developing consortium agreements among diverse institutions and how to use LMI to inform sustainable collaborative models to address workforce needs and boost enrollment.

Abstract: The University System of Georgia's (USG) academic program proposal process aims to align program development with system-wide strategic goals while increasing graduate employability to meet workforce demands. This session will illustrate how USG's well-oiled standardized system prioritizes interdepartmental collaboration and iteration, drawing on diverse perspectives to create new degree programs across 26 universities. Come learn about how our "Good, Better, Best" approach uses a detailed application and budget template to generate high-impact programs that prepare students to enter an ever-evolving workforce.