Learning Resources

Abstract: This session will illustrate how Artificial Intelligence (AI) and Human Intelligence (HI) combine to create Collaborative Intelligence (CI), which will transform and disrupt every process and practice it touches. Southern New Hampshire University (SNHU) is building on its track record of preparing students for the future by leveraging CI and a clean sheet design approach to create a revolutionary new instructional model. To harness the power of CI, institutions must reinvent their approach for crafting and executing strategy to create a sense of urgency for change, engage many participants, provide transformation tools, and change culture.

Abstract: Since the average presidential tenure is now fewer than six years, campuses need to design and implement circumspect planning which will prove stable even in the event of leadership changes. Using examples from eight institutions across the U.S., this session explores the challenges to campus strategic planning when new leadership arrives. Campus constituencies will be able to weather the uncertainties of a presidential transition through a detailed understanding of commonly experienced impacts on campus planning.

Abstract: Institutions can no longer be effective when resources, data, ideas, and people are siloed. A complete picture of institutional health requires planning leaders to break down silos and confront challenges using a shared language and an integrated and wholistic view across institutional functions. In this session, we'll discuss the integrated institutional effectiveness model, a rubric for the model, and approaches that allow planners to lead across silos.

Abstract: Higher education planners require a proven methodology for supporting their leaders as they seek to transform their institutions in the face of existential threats and challenges in the coming decade. This session will explore how Mount St. Mary's University applied a new, highly-participative process for leading, navigating, and orchestrating institutional transformation. Come learn how this methodology provides institutional leaders with an approach for developing consensus on a promising, transformative vision for the future as well as executing major initiatives that assure its success.

Abstract: Many professionals have specialized degrees that allow them to solve problems within their disciplines, but their lack of collaboration training can be a roadblock to success. In this session, we will equip you with the tools you need to facilitate and encourage collaboration in your projects. You will learn how to recognize and prevent obstacles to collaboration—both internal and external—to help your coworkers and institution move from simply cooperating to collaborating.

Abstract: “You don’t know what you don’t know.” Everyone wants to do a good job on a facilities project, but it can be hard when you don't understand the other side’s unique perspectives, needs, goals, and competing demands. This session features insights from people who have been on both sides of a project—as architects, engineer, and sustainability professionals who also serve as college trustees and administrators. We'll share how to nurture empathy, prevent misunderstanding, and make your next facilities project run more smoothly.

Abstract: The consolidation of administrative services into a centralized shared services model is increasingly common. Unfortunately, this move can be a rocky one, often encountering resistance and skepticism. Our session will focus on the implementation and optimization of a shared services model for academic services from both sides of the change—a person on the team leading the change and a key stakeholder undergoing the change. This session will provide you with information, skills, and approaches to ensure a pain-free implementation of a shared services model.

Abstract: Security is personal. It's not a one size fits all solution. Understand the resources available and explore a roadmap to planning security guidelines and a security operations center for your campus. This session provides a framework you can use to develop, implement, and evaluate a security plan. We'll also discuss the role a security operations center plays in campus security and how you can ensure your campus's physical security infrastructure is adequate.

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Abstract: On-campus living has been linked to student success and is a key factor in admissions decisions. As campuses look to expand and improve their housing inventories in a challenging fiscal environment, there are more options than ever available. One institution will share its recent experiences with several of these options. The University of Massachusetts (UMass) Lowell has more than doubled its on-campus housing inventory in the past five years using a combination of P3, real estate acquisitions, and conventional construction. This session will compare the relative benefits and particular challenges in utilizing these types of housing delivery methods. Come learn from campus facilities planning and student affairs officials, who will address the pros and cons of different delivery methods (P3, purchase/renovation, and conventional construction) from the perspective of up-front costs, operating and maintenance factors, student experience, and functionality.