Learning Resources

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: This article evaluates administrative bloat, the ballooning growth of administrative functions and personnel, in American higher education. This evaluation was undertaken through a review of the available literature describing administrative bloat. Though unintentional, increased spending and government requirements for accountability may have contributed to overall growth and cost in higher education. Similarly, the changing composition of faculty—in terms of tenure-track faculty, annual contracts, and adjunct faculty—may have also played a role in the increased influence that administration has over campus policy and curricular decisions. Strategies to mitigate the cost of administrative bloat and to balance campus decisions between faculty and administration are suggested.

Abstract: Sustainability guidelines for campuses typically focus on the environmental, structural, and organizational aspects of colleges and universities. The Sustainable Sites Initiative (SITES) expands the definition of campus sustainability by including “Socially Equitable” design guidelines that consider how people interact with and within campus landscapes. Landscapes that afford (1) mental restoration and (2) social interaction become sustainable under the SITES definition. This study conducted at Agnes Scott College and The University of Georgia tests the criteria associated with these guidelines to determine their relevance and impact. Through mapping exercises, direct observation, and a questionnaire survey, data were collected from 120 students to determine which “sustainable” criteria are relevant to campus landscapes. The findings confirm the criteria listed in the SITES guidelines and introduce additional criteria to consider for enhancing Socially Equitable design standards on campus.

Abstract: An innovative approach to the capital planning process will determine the future physical character of an institution and the capability of facilities to support its programs.

Abstract: Examines traditional assumptions underlying space management and proposes an alternative approach to projecting space use. Specifically, the author recommends making projections based on space per faculty rather than space per student, and then comparing these projections with the space allocation at peer institutions. Problems with traditional methods of space allocation are discussed, as is the process of implementing this approach and identifying comparable institutions.

Abstract: Book review of Truth and Consequences: Colleges and Universitites Meet Public Crises, by Jerrold Footlick. ACE/Oryx Press, 1997. 192 pages. ISBN 0-89774-970-7. Pull quotes: "The press is not likely to change how it operates, so universities need to learn how to deal with the media more skillfully."

Abstract: Reflects on the growing trend to link construction and renovation with income-producing schemes: conferences, institutes, receptions, lectures, and other special events organized by outside groups in need of appropriate facilities. Focuses in particular on retail and hotel accommodations and fitness facilities as primary vehicles for generating revenues.