Learning Resources

Abstract: This session will share a portfolio-based approach to space management as an institutional, governance-based framework for aligning space—its allocation and use—to meet priorities and program needs. You will learn how we aligned space governance with our institution's organizational hierarchy through defined portfolios, allowing central planning units to use a streamlined process and adaptive planning tools to arrive at an unbiased, data-driven perspective.

Abstract: It has often been said that culture eats strategy for breakfast. While that can often be true, it does not have to be that way. Culture and strategy can be close companions and highly complementary when positioned as mutually reinforcing parts of the planning process. When strategy is developed with an appreciation for cultural strengths, it has a better chance to move beyond words on a screen or on paper. At the same time, organizational strategy can strengthen and reinforce an improved organizational culture.

Georgia Tech is using a technique called appreciative inquiry to build a positive, productive culture through the strategy development and implementation process. This approach reinforces the positive elements of the current culture while clearly defining the cultural attributes needed for success in the future.
This discussion will explore ways to draw out the best in organizational culture to create an effective strategy while also using strategy to steer culture in a positive direction.

Abstract: With climate change bringing dramatic demographic, economic, and weather changes, universities and colleges must be prepared for risks to the campus's buildings, landscapes, and infrastructure that could disrupt operations. This session explores the intertwined concepts of risk management and resilience planning. You will learn about best practices in campus resilience planning, and try a simple resilience assessment tool for identifying, prioritizing, and planning for potential risks. You can take this useful Excel-based tool back to your institution to identify the top risks that should be prioritized in campus planning efforts.

Abstract: Designing libraries based on student experience rather than book storage provides the potential to cater to a wider variety of students and learning styles, transforming libraries from an afterthought for prospective students to an asset for recruitment. This session will use recent library projects to study the effect of major program shifts on student behavior and discourse. We will look at both larger capital improvement projects and “small wins” that can be readily executed.

Abstract: Today we find our institutions barraged by the forces of change, and dutifully we respond. Over time, however, we end up molding our institutions to these forces to our own peril, and now U.S. higher education is on the ropes, so to speak. We believe education leaders should take hold of our destinies and shape our industry not by the forces of lackluster government policy, self-serving press and media, and for-profit mega corporations, but to serve true learning and personal growth. There are many tools we can use to lead change. This article introduces the concept of Positive Turbulence, an intentional, disruptive approach for positive change, to the education industry.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: This article evaluates administrative bloat, the ballooning growth of administrative functions and personnel, in American higher education. This evaluation was undertaken through a review of the available literature describing administrative bloat. Though unintentional, increased spending and government requirements for accountability may have contributed to overall growth and cost in higher education. Similarly, the changing composition of faculty—in terms of tenure-track faculty, annual contracts, and adjunct faculty—may have also played a role in the increased influence that administration has over campus policy and curricular decisions. Strategies to mitigate the cost of administrative bloat and to balance campus decisions between faculty and administration are suggested.

Abstract: Given the increase in student commuters, part-time students, and online learning, institutions of higher education are evolving to embrace a blended campus experience. The emerging importance of student connectivity and interaction can be seen in the new role of the student union as a center of student life and learning. This article explores how University of California, Berkeley, North Carolina Agricultural & Technical State University, and Portland Community College have leveraged new student union complexes—including associated open space—to address changing student needs and increase social interaction.