Learning Resources

Abstract: Panelists Gary David, Bentley University, and Linda Jerrett, Boston University, shared what their campuses are currently doing to not only accommodate students and faculty, but plan for the fall and the future of education technology. They described their approaches to decision making during this time when information is limited and the variables are unknown. This session was moderated by Parke Rhoads, a principal with Vantage Technology Consulting Group, who is an expert in strategic campus technology and is currently working with many higher education institutions during this ‘new normal’.

Abstract: This session will share a portfolio-based approach to space management as an institutional, governance-based framework for aligning space—its allocation and use—to meet priorities and program needs. You will learn how we aligned space governance with our institution's organizational hierarchy through defined portfolios, allowing central planning units to use a streamlined process and adaptive planning tools to arrive at an unbiased, data-driven perspective.

Abstract: It has often been said that culture eats strategy for breakfast. While that can often be true, it does not have to be that way. Culture and strategy can be close companions and highly complementary when positioned as mutually reinforcing parts of the planning process. When strategy is developed with an appreciation for cultural strengths, it has a better chance to move beyond words on a screen or on paper. At the same time, organizational strategy can strengthen and reinforce an improved organizational culture.

Georgia Tech is using a technique called appreciative inquiry to build a positive, productive culture through the strategy development and implementation process. This approach reinforces the positive elements of the current culture while clearly defining the cultural attributes needed for success in the future.
This discussion will explore ways to draw out the best in organizational culture to create an effective strategy while also using strategy to steer culture in a positive direction.

Abstract: On many campuses, administrative office space has expanded, taking over the center of campus and other areas that would be better served with instructional space. This session will detail The University of Texas at Austin's process for recapturing that space for student or academic use by identifying ideal locations for administrative units. We'll discuss the space utilization study we undertook, how we decided where administrative units should be relocated, and the migration plan to achieve relocations.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.

Abstract: What fuels the push toward privatization of public higher education institutions? This article attempts to unravel the nine beliefs that underlie conversations taking place in state legislatures and on higher education campuses and then asks, Will privatization work? How will it work for the state's citizens, the states, and institutions? The answer is mixed and depends upon how certain questions are answered and how much faith one places in the higher education market.

Abstract: The authors explore institutional effectiveness and offer suggestions for developing meaningful institutional effectiveness plans for institutions of higher education. Their discussion is based on their review of institutional effectiveness plans from nearly 30 institutions of higher education as well as SACS publications. The article includes an exploration of the topic of institutional effectiveness, suggestions for developing meaningful institutional effectiveness plans, and potential problems that were identified through the experiences of other institutions. An extensive list of suggested readings, which includes many online references, follows the article.

Abstract: Colleges and universities are faced with increasing demands for accountability and performance data with respect to faculty activity and productivity from diverse audiences and constituencies, ranging from academic planners and legislators to parents and taxpayers. This article argues that different audiences have different information needs and that a one-size-fits-all approach to describing faculty activity and productivity is both inappropriate and potentially harmful. Concrete strategies are proposed for providing appropriate information to these disparate groups.

Abstract: An innovative approach to the capital planning process will determine the future physical character of an institution and the capability of facilities to support its programs.