Learning Resources

Abstract: Management author and professor Peter Drucker is often quoted as saying that “culture eats strategy for lunch.” Given the extraordinary demands on higher education to adopt strategies that deliver better results with fewer resources and the common resistance of our institutions to strategic change, leaders and planners would do well to actively engage in processes of cultural change. This requires three things: a genuine understanding of the origins of institutional culture as expressed in the “deep architecture” of our colleges and universities; a systematic approach to initiating “courageous conversations” throughout the institution, leveraged by evidence that creates both hope and despair; and a willingness to reengineer the deep architecture around a new set of design principles, displacing the old culture with a new, intentional, emerging culture built on new working theories.

Abstract: The issue of better measurement of faculty productivity is securing increasing attention from national and state sources. Most discussion of this important topic focuses solely on the instructional component of how faculty spend their time. Productivity, to be assessed more completely, needs to be unbundled into its three component parts: instruction, research, and service. In addition, productivity alone is inadequate as a measure of faculty outcomes; what is required is a coupling of output with quality indicators. This article disaggregates productivity into its three parts and suggests quality measures to provide a fuller explanation of institutional behavior.