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Planning for Higher Education Journal

Published
August 20, 2025

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Adopting a Human-Centered Approach to Change

Prioritize the Perspectives and Experiences of Those Individuals Who Will Be Affected

By: Nicole H. Gahagan, EdD

The people impacted by change must be involved throughout the change lifecycle and empowered to navigate change every step of the way.

From Volume 53 Number 4 | July–September 2025

Abstract: When change in higher education isn’t managed in a human-centered manner, institutional leaders are unlikely to see the outcomes they intended to achieve. That’s because they didn’t invest enough in involving and supporting the individuals expected to operationalize a new strategy. Nobody wins in these situations: Executives, employees, and students all lose out on the benefits a change initiative could have produced. In this book excerpt, the author shares why strong change leadership must be at the helm of cultivating an environment where innovation is embraced and managed with compassion for the humans who are being asked to think and work differently.

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ebook

Published
May 19, 2025

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Essential Practices for Organizational Change in Higher Education

By: Nicole Gahagan, EdD

Filled with guidance, recommendations, examples, and tools, this book is a practical manual for anyone seeking to lead change in a college or university.
Abstract: Higher education is infamously change-resistant. What’s needed is a new methodology: human-centered change. Informed by research and honed by practice, human-centered change is a flexible, pragmatic approach that works within higher education’s unique structures, practices, and culture. This book guides change leaders and practitioners through the application of human-centered change. A practical manual, it provides mid- and senior-level administrators the essential practices, examples, recommendations, and tools they need to lead change in their colleges or universities.

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Planning for Higher Education Journal

Published
February 5, 2025

‘Catching’ Substantive Changes with Integrated Planning

Form a Dedicated Team to Reduce Silos, Develop Cross-Unit Collaboration, and Implement Transformative Goals

By: Rachel E. Smith, PhD, and Leslie W. Grant, PhD

Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units function separately. This article recommends successful ways to manage the change-making process.

From Volume 53 Number 2 | January–March 2025

Abstract: Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units are siloed. This article presents an example of one midsize, public, research institution’s successful strategy for “catching,” or identifying and managing, substantive changes using integrated planning. Through a centralized team of academic and support unit representatives, the academic units shared planned substantive changes, received feedback, and adjusted. The institution’s substantive change policy, infrastructure, and collaborative culture ensured the changes did not slip through the cracks or hit significant roadblocks. This article shares how the team operated, giving recommendations for institutions implementing the change practice.

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Blog Post

Published
August 9, 2024

Slight Differences and Lots of Similarities

Two Conference Presenters Both Advocate for Developing and Improving Planning Culture

By: Melodie Greer, MEd, Bryn Athyn College

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Conference Presentations

Published
July 23, 2024

A Multi-institutional Collaboration to Meet Healthcare Industry Workforce Needs

By: Joel Frater, Vice President of Student Affairs

Community colleges are seeing a decline in enrollment while the healthcare sector is experiencing a chronic workforce shortage.
Abstract: Community colleges are seeing a decline in enrollment while the healthcare sector is experiencing a chronic workforce shortage. These phenomena require us to examine current and future industry needs to inform the development of a sustainable model. This session will highlight a multi-institutional collaboration, informed by Labor Market Intelligence (LMI), that aligns with strategic priorities and seeks to mitigate a critical regional workforce shortage while positioning for long-term sustainability. Come learn strategies for developing consortium agreements among diverse institutions and how to use LMI to inform sustainable collaborative models to address workforce needs and boost enrollment.

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Conference Presentations,Conference Recordings

Published
July 23, 2024

Complexity and Contradiction: Integrating Decarbonization Planning and Actions

By: Jennifer Garman, Architect | Jeffrey Mandyck, Principal | Marc Partridge, University Architect, Capital Project Management | Shane Stennes, Chief Sustainability Officer

Campus decarbonization requires flexible and adaptable approaches at all scales. Determining the appropriate mix of action plans helps campuses prepare for an increasing number of existing building performance and carbon reduction policies.
Abstract: Campus decarbonization requires flexible and adaptable approaches at all scales. Determining the appropriate mix of action plans helps campuses prepare for an increasing number of existing building performance and carbon reduction policies. The University of Minnesota's (U of M) multi-campus system, one of the largest in the U.S., is planning and taking actions to become net zero. This unconventional approach addresses decarbonization across regional climates, campus-systems, and building scales. In this session, we'll provide transferrable decarbonization planning processes, best practices, and lessons learned from actions across geographical regions, diverse campus-wide energy systems, and existing facilities net zero strategies.

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Conference Presentations

Published
July 23, 2024

Reconnect, Reuse, Revitalize, Recruit: Addressing Aging Campus Facilities

By: Tom King, Director of Facilities, College of Engineering | Erin Mulrooney, Associate Dean for Administration | William Voulgaris, Principal

Institutions are constrained by housing modern programs within aging facilities.
Abstract: Institutions are constrained by housing modern programs within aging facilities. Cornell University's College of Engineering addressed these challenges while collecting programs and enhancing the user experience. This session will explore project goals that resolve pragmatic challenges of aging facilities and evolving programs with interventions that help support the future of academic programs and impact the overall cohesiveness of the larger campus. We'll identify opportunities to solve programmatic and utilitarian challenges within the confines of aging facilities while helping to improve the student experience, recruit researchers, and make connections between buildings and across the campus.

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Conference Presentations

Published
July 23, 2024

Best Practices for Campuswide Mobility Planning

By: Frances Ritchie, Associate | Nicole Vahl, Health & Science Program Manager | Sarah White, Campus Planner

Recent years have seen mobility pattern shifts, new micromobility devices, such as e-scooters and e-bikes, and surging traffic deaths. Higher education campuses are uniquely placed to implement best-practice pedestrian and bicycle infrastructure, but they face different opportunities and constraints.
Abstract: Recent years have seen mobility pattern shifts, new micromobility devices, such as e-scooters and e-bikes, and surging traffic deaths. Higher education campuses are uniquely placed to implement best-practice pedestrian and bicycle infrastructure, but they face different opportunities and constraints. This session will discuss how Northwestern University and Illinois Medical District approach transportation challenges and strategies for campus mobility planning and policy development around adapting and improving safety. Come delve into these two campuses' mobility planning efforts to discover best practices for planning processes, policy language, infrastructure design, and integrated implementation and operations strategies.

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