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Planning for Higher Education Journal

Published
August 20, 2025

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Adopting a Human-Centered Approach to Change

Prioritize the Perspectives and Experiences of Those Individuals Who Will Be Affected

By: Nicole H. Gahagan, EdD

The people impacted by change must be involved throughout the change lifecycle and empowered to navigate change every step of the way.

From Volume 53 Number 4 | July–September 2025

Abstract: When change in higher education isn’t managed in a human-centered manner, institutional leaders are unlikely to see the outcomes they intended to achieve. That’s because they didn’t invest enough in involving and supporting the individuals expected to operationalize a new strategy. Nobody wins in these situations: Executives, employees, and students all lose out on the benefits a change initiative could have produced. In this book excerpt, the author shares why strong change leadership must be at the helm of cultivating an environment where innovation is embraced and managed with compassion for the humans who are being asked to think and work differently.

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ebook

Published
May 19, 2025

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Essential Practices for Organizational Change in Higher Education

By: Nicole Gahagan, EdD

Filled with guidance, recommendations, examples, and tools, this book is a practical manual for anyone seeking to lead change in a college or university.
Abstract: Higher education is infamously change-resistant. What’s needed is a new methodology: human-centered change. Informed by research and honed by practice, human-centered change is a flexible, pragmatic approach that works within higher education’s unique structures, practices, and culture. This book guides change leaders and practitioners through the application of human-centered change. A practical manual, it provides mid- and senior-level administrators the essential practices, examples, recommendations, and tools they need to lead change in their colleges or universities.

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Planning for Higher Education Journal

Published
February 5, 2025

‘Catching’ Substantive Changes with Integrated Planning

Form a Dedicated Team to Reduce Silos, Develop Cross-Unit Collaboration, and Implement Transformative Goals

By: Rachel E. Smith, PhD, and Leslie W. Grant, PhD

Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units function separately. This article recommends successful ways to manage the change-making process.

From Volume 53 Number 2 | January–March 2025

Abstract: Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units are siloed. This article presents an example of one midsize, public, research institution’s successful strategy for “catching,” or identifying and managing, substantive changes using integrated planning. Through a centralized team of academic and support unit representatives, the academic units shared planned substantive changes, received feedback, and adjusted. The institution’s substantive change policy, infrastructure, and collaborative culture ensured the changes did not slip through the cracks or hit significant roadblocks. This article shares how the team operated, giving recommendations for institutions implementing the change practice.

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Planning for Higher Education Journal

Published
October 29, 2024

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The Devil and the Detail

Using Headcount and FTE in the Planning Process

By: Karen E. Hinton, PhD

Often, student, faculty, and staff headcount and FTE can be misunderstood and misused. Understanding crucial factors about these data sets can strengthen the planning process.

From Volume 52 Number 4 | July–September 2024

Abstract: Everyone involved in planning activities will be aware of the use of data in the process. Data-driven planning is ubiquitous in all planning processes but can be a weak spot for many planners. The difficulty for most people is that the very mention of “data” can make eyes glaze over. Some of the least understood and most misused data are student, faculty, and staff headcount and FTE (full-time equivalent). Understanding some critical factors about these data sets can help demystify them and strengthen the planning process.

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Blog Post

Published
August 9, 2024

Slight Differences and Lots of Similarities

Two Conference Presenters Both Advocate for Developing and Improving Planning Culture

By: Melodie Greer, MEd, Bryn Athyn College

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Conference Presentations,Conference Recordings

Published
July 23, 2024

Complexity and Contradiction: Integrating Decarbonization Planning and Actions

By: Jennifer Garman, Architect | Jeffrey Mandyck, Principal | Marc Partridge, University Architect, Capital Project Management | Shane Stennes, Chief Sustainability Officer

Campus decarbonization requires flexible and adaptable approaches at all scales. Determining the appropriate mix of action plans helps campuses prepare for an increasing number of existing building performance and carbon reduction policies.
Abstract: Campus decarbonization requires flexible and adaptable approaches at all scales. Determining the appropriate mix of action plans helps campuses prepare for an increasing number of existing building performance and carbon reduction policies. The University of Minnesota's (U of M) multi-campus system, one of the largest in the U.S., is planning and taking actions to become net zero. This unconventional approach addresses decarbonization across regional climates, campus-systems, and building scales. In this session, we'll provide transferrable decarbonization planning processes, best practices, and lessons learned from actions across geographical regions, diverse campus-wide energy systems, and existing facilities net zero strategies.

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Conference Presentations

Published
July 23, 2024

A School Without Walls: The Architecture of Data Science

By: Phil Bourne, Founding Dean | Lauren Shirley, Senior Associate | Mike Taylor, Principal

Data science is a rapidly developing discipline and serves as a catalyst for the future development and management of institutional faculties.
Abstract: Data science is a rapidly developing discipline and serves as a catalyst for the future development and management of institutional faculties. This session will examine the unique engagement process behind the University of Virginia's (UVA) 'School without Walls', as well as its dynamic programming and design for serving an emerging discipline. This project plays a special role in providing a venue for community and industry interaction and research. We'll explore points of engagement with an expanding faculty throughout the design process, which inspired flexible internal planning, and reflect on the appropriateness of wider contextual influences on the design solution.

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Conference Presentations

Published
July 23, 2024

Reconnect, Reuse, Revitalize, Recruit: Addressing Aging Campus Facilities

By: Tom King, Director of Facilities, College of Engineering | Erin Mulrooney, Associate Dean for Administration | William Voulgaris, Principal

Institutions are constrained by housing modern programs within aging facilities.
Abstract: Institutions are constrained by housing modern programs within aging facilities. Cornell University's College of Engineering addressed these challenges while collecting programs and enhancing the user experience. This session will explore project goals that resolve pragmatic challenges of aging facilities and evolving programs with interventions that help support the future of academic programs and impact the overall cohesiveness of the larger campus. We'll identify opportunities to solve programmatic and utilitarian challenges within the confines of aging facilities while helping to improve the student experience, recruit researchers, and make connections between buildings and across the campus.

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