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Planning for Higher Education Journal

Published
August 20, 2025

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Adopting a Human-Centered Approach to Change

Prioritize the Perspectives and Experiences of Those Individuals Who Will Be Affected

By: Nicole H. Gahagan, EdD

The people impacted by change must be involved throughout the change lifecycle and empowered to navigate change every step of the way.

From Volume 53 Number 4 | July–September 2025

Abstract: When change in higher education isn’t managed in a human-centered manner, institutional leaders are unlikely to see the outcomes they intended to achieve. That’s because they didn’t invest enough in involving and supporting the individuals expected to operationalize a new strategy. Nobody wins in these situations: Executives, employees, and students all lose out on the benefits a change initiative could have produced. In this book excerpt, the author shares why strong change leadership must be at the helm of cultivating an environment where innovation is embraced and managed with compassion for the humans who are being asked to think and work differently.

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Planning for Higher Education Journal

Published
July 16, 2025

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Keeping the Focus Month by Month

Improve Stakeholder Engagement and Outcomes with a Goal Communications Calendar

By: Tina Dee, MS

By strategically aligning monthly communications with its institutional goals, Muskegon Community College increased its connection with students, employees, and the community while reinforcing a shared sense of ownership.

From Volume 53 Number 3 | April–June 2025

Abstract: Muskegon Community College’s (MCC) Goal in Focus communications program reshaped stakeholder engagement and strengthened institutional alignment, driving more effective strategic outcomes. Grounded in the Society for College and University Planning’s Integrated Planning Competencies, our approach fostered a planning culture that is transparent, adaptable, and collaborative. By strategically aligning monthly communications with its institutional goals, MCC increased engagement with students, employees, and the community while reinforcing a shared sense of ownership. A goal-focused communications calendar enriches sustainability, builds relationships, strengthens alignment, and improves preparedness for change.

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ebook

Published
May 19, 2025

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Essential Practices for Organizational Change in Higher Education

By: Nicole Gahagan, EdD

Filled with guidance, recommendations, examples, and tools, this book is a practical manual for anyone seeking to lead change in a college or university.
Abstract: Higher education is infamously change-resistant. What’s needed is a new methodology: human-centered change. Informed by research and honed by practice, human-centered change is a flexible, pragmatic approach that works within higher education’s unique structures, practices, and culture. This book guides change leaders and practitioners through the application of human-centered change. A practical manual, it provides mid- and senior-level administrators the essential practices, examples, recommendations, and tools they need to lead change in their colleges or universities.

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Conference Presentations

Published
April 3, 2025

Live Your Strategic Plan: A Framework for Facilitating Campus Engagement

Abstract: Traditional strategic planning can lead to a static plan that does little to inspire implementation or true change. This session will detail a process that promotes buy-in and engagement while providing structured frameworks to support implementation and assessment. Our framework provides support for a campus community to 'live' its institutional strategic plan through the strategic planning cycle (SPC) at the unit level, informing the realization of institutional goals and outcomes. We'll provide our tools and approaches for you to access and review, as well as the rationale for developing support for your own campus communities to 'live' their strategic plan.

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Planning for Higher Education Journal

Published
February 5, 2025

‘Catching’ Substantive Changes with Integrated Planning

Form a Dedicated Team to Reduce Silos, Develop Cross-Unit Collaboration, and Implement Transformative Goals

By: Rachel E. Smith, PhD, and Leslie W. Grant, PhD

Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units function separately. This article recommends successful ways to manage the change-making process.

From Volume 53 Number 2 | January–March 2025

Abstract: Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units are siloed. This article presents an example of one midsize, public, research institution’s successful strategy for “catching,” or identifying and managing, substantive changes using integrated planning. Through a centralized team of academic and support unit representatives, the academic units shared planned substantive changes, received feedback, and adjusted. The institution’s substantive change policy, infrastructure, and collaborative culture ensured the changes did not slip through the cracks or hit significant roadblocks. This article shares how the team operated, giving recommendations for institutions implementing the change practice.

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Conference Presentations

Published
October 23, 2024

Reimagining Clippinger: Adaptive Reuse of an OU Post-war Science Building

By: Stephen Bergmeier, Marvin E. and Ann Diley White Professor of Chemistry, Ohio University-Main Campus | Matt Garrett, Principal, Flad Architects | John Wroblewski, Architect/Science Planner, Flad Architects

Since Ohio University's (OU) Clippinger Laboratory was built in 1967 higher education has changed dramatically: scientific research, instruction, and the students themselves.
Abstract: Since Ohio University's (OU) Clippinger Laboratory was built in 1967 higher education has changed dramatically: scientific research, instruction, and the students themselves. Through several examples over the 10-year period of Clippinger's reimagining, this session will examine a process for rethinking a building's vision, developing space needs, and responding to changing times so that the building can continue to serve the College of Arts and Sciences into the future. Come learn a set of adaptive reuse tools to guide planning and design, including alignment of program and capacity, compliance with regulations, and achieving sustainability and environmental goals.

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Conference Presentations

Published
October 23, 2024

The Future is Hands-on: Repositioning a Polytechnic Campus

By: Douglas Kozma, Vice President, SmithGroup Inc | JUSTIN UTPADEL, Chief Facilities Officer, University of Wisconsin-Stout | Cathy O'Hara Weiss, Director of Architecture and Facilities Planning, University of Wisconsin System Administration | Lana Zoet, Senior Principal, SmithGroup Inc

As pedagogy and market demand shift toward experiential and applied learning, this session will demonstrate practical methods for evaluating and repurposing existing space and the benefits of optimizing underperforming facilities.
Abstract: As pedagogy and market demand shift toward experiential and applied learning, this session will demonstrate practical methods for evaluating and repurposing existing space and the benefits of optimizing underperforming facilities. University of Wisconsin (UW)-Stout, Wisconsin's Polytechnic, has a tradition of career-focused learning. Through data-informed planning, the university is repositioning its campus through strategic space reduction, disciplinary cluster reorganization, and industry-focused labs. Come learn how to focus on your institutions' unique strengths in the market by applying Building Information Modeling (BIM), Geographic Information Systems (GIS) analysis, and utilization metrics to inform realignment of space.

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Conference Presentations

Published
October 23, 2024

Using Ecosystemic Design to Build Regional Strategic Partnerships

By: Linda Baer, Principal, Strategic Initiatives, Inc. | Laura Bowman, Director of Strategic Partnerships and Community Relations, Mayo Clinic College of Medicine and Science | Brenda Flannery, Professor and Dean Emerita, College of Business, Minnesota State University-Mankato | Edward Inch, President, Minnesota State University-Mankato

Planning through an ecosystem lens allows for coordination, innovation, and value exchange for regional strategic partnerships linking learning, work, and economic vitality. Using ecosystemic design, Minnesota State University (MSU), Mankato and the greater Mankato region will partner, innovate, and act in the future tense with the community and business ecosystem to train and sustain the workforce for local to global challenges.
Abstract: Planning through an ecosystem lens allows for coordination, innovation, and value exchange for regional strategic partnerships linking learning, work, and economic vitality. Using ecosystemic design, Minnesota State University (MSU), Mankato and the greater Mankato region will partner, innovate, and act in the future tense with the community and business ecosystem to train and sustain the workforce for local to global challenges. Join us to discuss ways of bringing stakeholders together to develop synergistic solutions for connecting university learning experiences and strengthening talent and skills for regional economic development.

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Conference Presentations

Published
October 23, 2024

Using the Student Success Trifecta to Boost Enrollment and Retention

By: Catherine Campbell, Dean, School of Behavioral and Social Sciences, Saint Edward's University | DOROTHY Harpool, Executive Director of Engagement and Prominence, Wichita State University | Janette Scott, Senior Associate, Gensler | Christopher Shook, Professor and Dean, University of Alabama at Birmingham

As higher education faces the demographic cliff, institutions must find ways to boost enrollment, improve retention, and promote student success with a focus on first-generation students, DEI, and students with learning differences.
Abstract: As higher education faces the demographic cliff, institutions must find ways to boost enrollment, improve retention, and promote student success with a focus on first-generation students, DEI, and students with learning differences. This session will define the student success trifecta: boosting student learning in their field of study; encouraging the development of strong interpersonal relationships; and embracing the life skills that come with the college experience. We'll combine research with unique, firsthand experience to demonstrate how promoting engagement and designing for a sense of belonging for students on campus looks different for each individual student, institution, and field of study.

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Conference Presentations

Published
October 23, 2024

A Successful Model for Integrated Strategic Planning and Implementation

By: Hannah King Boyles, Sr. Strategic Planning Manager, Ohio State University-Main Campus | Derrick Wyman, Director of Strategic Initiatives, Ohio State University-Main Campus

This session will delve into the creation of a strategic plan at The Ohio State University (OSU) and its academic medical center. The plan leverages program development and integration of enrollment as well as DEI plans to advance goals and meet workforce needs.
Abstract: This session will delve into the creation of a strategic plan at The Ohio State University (OSU) and its academic medical center. The plan leverages program development and integration of enrollment as well as DEI plans to advance goals and meet workforce needs. We'll share approaches for cross-functional collaboration and aligning up, down, and across an organization through stakeholder engagement. We'll also provide an overview of how an integrated academic plan shifts from development to implementation. Join us to learn from OSU's project roadmap, which includes tools to engage internal and external partners and drive implementation.

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