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Planning for Higher Education Journal

Published
August 20, 2025

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Adopting a Human-Centered Approach to Change

Prioritize the Perspectives and Experiences of Those Individuals Who Will Be Affected

By: Nicole H. Gahagan, EdD

The people impacted by change must be involved throughout the change lifecycle and empowered to navigate change every step of the way.

From Volume 53 Number 4 | July–September 2025

Abstract: When change in higher education isn’t managed in a human-centered manner, institutional leaders are unlikely to see the outcomes they intended to achieve. That’s because they didn’t invest enough in involving and supporting the individuals expected to operationalize a new strategy. Nobody wins in these situations: Executives, employees, and students all lose out on the benefits a change initiative could have produced. In this book excerpt, the author shares why strong change leadership must be at the helm of cultivating an environment where innovation is embraced and managed with compassion for the humans who are being asked to think and work differently.

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Planning for Higher Education Journal

Published
July 16, 2025

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Keeping the Focus Month by Month

Improve Stakeholder Engagement and Outcomes with a Goal Communications Calendar

By: Tina Dee, MS

By strategically aligning monthly communications with its institutional goals, Muskegon Community College increased its connection with students, employees, and the community while reinforcing a shared sense of ownership.

From Volume 53 Number 3 | April–June 2025

Abstract: Muskegon Community College’s (MCC) Goal in Focus communications program reshaped stakeholder engagement and strengthened institutional alignment, driving more effective strategic outcomes. Grounded in the Society for College and University Planning’s Integrated Planning Competencies, our approach fostered a planning culture that is transparent, adaptable, and collaborative. By strategically aligning monthly communications with its institutional goals, MCC increased engagement with students, employees, and the community while reinforcing a shared sense of ownership. A goal-focused communications calendar enriches sustainability, builds relationships, strengthens alignment, and improves preparedness for change.

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Conference Presentations,Conference Recordings

Published
June 3, 2025

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Right-size the Solution to Decarbonizing Your Campus

By: Casey Ross, Director of Energy Services, Lorax Partnerships | Casey Smith, Principal, Hord Coplan Macht, Inc. (HCM) | Meredith Sullivan, Director of Project Management, Loyola University Maryland

Decarbonization is a looming challenge for every campus and a monumental effort that requires immediate, practical actions to preserve environmental health.
Abstract: Decarbonization is a looming challenge for every campus and a monumental effort that requires immediate, practical actions to preserve environmental health. This session will delve into regional and national goals for decarbonization as well as share dos and don'ts from active decarbonization projects. We'll offer strategies for both new build and renovation projects and discuss various funding programs to help you get the most sound financial investment. Join us to begin right-sizing your campus's decarbonization solution and discover how to meet Building Energy Performance Standards (BEPS).

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Conference Presentations,Conference Recordings

Published
June 3, 2025

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Campus Planning for a Sustainable, All-electric, and Decarbonized Future

By: Phil Boutelle, Decarbonization Infrastructure Program Manager, University of California-Santa Cruz | Alyse Falconer, Managing Principal, Point Energy Innovations | Sally McGarrahan, Program Manager, University of California-Berkeley | Matthew St. Clair, Chief Sustainability Officer, University of California Office of the President

Buildings contribute over a third of global carbon emissions and are a key focus for decarbonization.
Abstract: Buildings contribute over a third of global carbon emissions and are a key focus for decarbonization. As legislation phases out natural gas and enforces stricter efficiencies, campuses must adapt to the demands of all-electric building design. In this session, experts from the University of California (UC) will cover strategies, insights, and costs of decarbonization with the goal of building a more sustainable and healthy future. Join us to gain effective, practical tools and project strategies for campus decarbonization as well as discover how electrification impacts utilities and requires cross-disciplinary teamwork.

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Conference Presentations

Published
May 20, 2025

Right-size the Solution to Decarbonizing Your Campus

Abstract: Decarbonization is a looming challenge for every campus and a monumental effort that requires immediate, practical actions to preserve environmental health. This session will delve into regional and national goals for decarbonization as well as share dos and don'ts from active decarbonization projects. We'll offer strategies for both new build and renovation projects and discuss various funding programs to help you get the most sound financial investment. Join us to begin right-sizing your campus's decarbonization solution and discover how to meet Building Energy Performance Standards (BEPS).

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ebook

Published
May 19, 2025

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Essential Practices for Organizational Change in Higher Education

By: Nicole Gahagan, EdD

Filled with guidance, recommendations, examples, and tools, this book is a practical manual for anyone seeking to lead change in a college or university.
Abstract: Higher education is infamously change-resistant. What’s needed is a new methodology: human-centered change. Informed by research and honed by practice, human-centered change is a flexible, pragmatic approach that works within higher education’s unique structures, practices, and culture. This book guides change leaders and practitioners through the application of human-centered change. A practical manual, it provides mid- and senior-level administrators the essential practices, examples, recommendations, and tools they need to lead change in their colleges or universities.

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Conference Presentations

Published
April 3, 2025

An Integrated and Equitable Approach to Campus Decarbonization

Abstract: This session will demonstrate how to adapt a large existing campus to decarbonized central systems, including cost considerations, performance evaluation, resilience concerns, and equity factors. To achieve the University of California, Santa Barbara's (UCSB) climate goals, we developed a clean energy master plan that goes beyond a conventional utility plan to prioritize equity and environmental justice to sustain campus ecosystems and ensure student wellbeing. Implementing decarbonization plans can be disruptive, but we'll share how you can achieve successful buy-in and engagement, including uplifting students as interns on the project team and key contributors in the process.

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Conference Presentations

Published
April 3, 2025

Live Your Strategic Plan: A Framework for Facilitating Campus Engagement

Abstract: Traditional strategic planning can lead to a static plan that does little to inspire implementation or true change. This session will detail a process that promotes buy-in and engagement while providing structured frameworks to support implementation and assessment. Our framework provides support for a campus community to 'live' its institutional strategic plan through the strategic planning cycle (SPC) at the unit level, informing the realization of institutional goals and outcomes. We'll provide our tools and approaches for you to access and review, as well as the rationale for developing support for your own campus communities to 'live' their strategic plan.

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Conference Presentations

Published
April 2, 2025

Campus Planning for a Sustainable, All-electric, and Decarbonized Future

Abstract: Buildings contribute over a third of global carbon emissions and are a key focus for decarbonization. As legislation phases out natural gas and enforces stricter efficiencies, campuses must adapt to the demands of all-electric building design. In this session, experts from the University of California (UC) will cover strategies, insights, and costs of decarbonization with the goal of building a more sustainable and healthy future. Join us to gain effective, practical tools and project strategies for campus decarbonization as well as discover how electrification impacts utilities and requires cross-disciplinary teamwork.

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Planning for Higher Education Journal

Published
February 5, 2025

‘Catching’ Substantive Changes with Integrated Planning

Form a Dedicated Team to Reduce Silos, Develop Cross-Unit Collaboration, and Implement Transformative Goals

By: Rachel E. Smith, PhD, and Leslie W. Grant, PhD

Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units function separately. This article recommends successful ways to manage the change-making process.

From Volume 53 Number 2 | January–March 2025

Abstract: Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units are siloed. This article presents an example of one midsize, public, research institution’s successful strategy for “catching,” or identifying and managing, substantive changes using integrated planning. Through a centralized team of academic and support unit representatives, the academic units shared planned substantive changes, received feedback, and adjusted. The institution’s substantive change policy, infrastructure, and collaborative culture ensured the changes did not slip through the cracks or hit significant roadblocks. This article shares how the team operated, giving recommendations for institutions implementing the change practice.

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