Learning Resources

Abstract: Office space makes up about a third of all non-residential space on campuses. Post-COVID, many institutional offices struggle with providing enough office space while simultaneously creating a sense of workplace vibrancy due to the rise in remote and hybrid employees. Promoting change in higher education is tough—is it possible to fulfill the needs of all institutional offices through one style of workplace or is it necessary to consider unique needs of offices and individual employees? Join us to explore two institutional workplace case studies and apply the lessons learned on your campus.

Abstract: Times of rapid change can interrupt operations and implementation efforts. Preventing this requires an ability to quickly adapt our programs and offerings to the changing landscape. Unfortunately, operational complexity and the disorienting nature of uncertainty become a hurdle to rapid response. Either we get overwhelmed trying to identify all that needs to change, or we respond haphazardly, missing crucial details.

Contingency planning can help. It is a method for preparing for potential changes that identifies how operations and action plans need to shift in response. It can also be used to respond to changes after they happen.

The Campus Contingency Planner is a template for lightweight, rapid contingency planning. It guides you through a process that identifies the impacts of change, how decisions during contingency planning will be made, and the operational components of programs and offerings that will need to be adapted in response.

Whether you manage student-facing programs (like academic programs or student affairs activities), or direct services that are internally supportive (like space management or IT), the Campus Contingency Planner can help you respond to change with flexibility, minimizing disruption and moving your institution forward.

Abstract: Data is a pillar for organizational mission and for driving results. Planners must not undervalue the importance of data-informed decision-making and its link to institutional wellbeing and sustainability. Montgomery College's (MC) integrated planning incorporated robust community input that culminated into a successfully built plan that supports agility and flexibility. MC continuously reminds and educates the campus community about 'what's in it for me' and the benefits of collaborating on this growth mindset. This session will demonstrate how data-driven planning fosters ownership, accountability, buy-in, and increases effectiveness and trustworthiness of institutional decision-making, resulting in positive outcomes and decreased risk.

Abstract: Focusing on a specific goal each month increases strategic plan success. Tactical discussions among stakeholders enhance ownership, identify more effective strategies, and ensure adaptations to the strategic plan as needed to meet evolving needs. This session will illustrate how aligning strategic goals with a monthly 'goal in focus' communications calendar can improve goal attainment by prioritizing focus, engagement, and ownership. Join us to find out how you can use a monthly communications calendar to achieve better outcomes for your strategic plan.

Abstract: Flexible classroom space is at a premium, making it necessary to link design with utilization to facilitate projected academic program growth. Including faculty in classroom planning and design processes is a vital part of supporting pedagogical innovation in campus learning spaces. This session will highlight recent strategic planning efforts with faculty and staff at the University of Pennsylvania (UPenn) focused on Central Pool classrooms and support for teaching and learning. We'll share ideas about how to facilitate collaboration between faculty, staff, and experts in the industry to maintain and advance flexible classrooms that support pedagogy and program development.

Abstract: Traditional, siloed faculty offices are no longer the best option for serving student and staff needs. Open-concept faculty neighborhoods benefit staff by creating a collaborative working environment, and they benefit students by providing space for them to speak openly with professors. This session will demonstrate how innovative faculty neighborhoods increase collaboration and dialogue, supporting the working and learning experience for faculty, students, and the whole institution. We'll demonstrate how you can get the most out of your campus working environments by implementing creative layouts that are designed to boost collaboration and connection while retaining space for personal reflection and rejuvenation.

Abstract: Academic office spaces have historically followed established norms. These patterns are changing to maximize and condense real estate, minimize operating costs, and adjust to remote and hybrid work. This session will examine fundamentals of faculty and administrative offices and review student adjacencies, hot-desking and co-sharing space trends, and the future of hybrid work environments. We'll spotlight three unique academic office solutions that cover both new construction and existing renovation construction types. Join us to benefit from lessons learned, identifying potential pitfalls and new opportunities.

Abstract: Developing a flexible master plan is critical for keeping up with the pace of education, increasing enrollment, and improving the surrounding community. This session will share tools for creating a planning framework to facilitate discussion and decision-making in the ever-changing landscape of higher education. A master plan that approaches the campus from a holistic perspective can provide the flexibility to plan and execute projects for years into the future. Come learn how Metropolitan Community College’s (MCC) master plan considers campus goals, space utilization, public and private partnerships, and overall community impact to provide a solid framework for future planning.

Abstract: A strategic plan is supposed to “bring the future into the present so that you can do something about it now.” Almost every college or university has such a plan because accreditors and governing boards require one. The question is: Why do so many higher education institutions seem to be unprepared when they take drastic actions (e.g., eliminating programs, cutting faculty and staff members, etc.) in uncertain times? The author studied more than 250 colleges and universities and suggests the answer in this article.