Learning Resources

Abstract: When change in higher education isn’t managed in a human-centered manner, institutional leaders are unlikely to see the outcomes they intended to achieve. That’s because they didn’t invest enough in involving and supporting the individuals expected to operationalize a new strategy. Nobody wins in these situations: Executives, employees, and students all lose out on the benefits a change initiative could have produced. In this book excerpt, the author shares why strong change leadership must be at the helm of cultivating an environment where innovation is embraced and managed with compassion for the humans who are being asked to think and work differently.

Abstract: This article presents how a small, resource-constrained university leveraged integrated institutional planning to launch a 30-credit completion strategy that significantly improved student momentum, graduation rates, and institutional planning culture. By coordinating cross-functional teams, employing real-time data, and strengthening communication systems, the university built a scalable and sustainable framework that bolstered student retention and completion without requiring new funding or staff. This case offers a roadmap for similarly situated institutions aiming to align credit accumulation initiatives with broader strategic goals to drive measurable student success outcomes.

Abstract: The reduction of campus carbon emissions requires large investments in infrastructure, which is challenged by the realities of budgetary pressures. However, climate action doesn't have to come at the expense of an institution's core mission. Thompson Rivers University is transforming their campus infrastructure for net-zero emissions and a healthier environment without expending capital or taking on debt. This session will cover a novel procurement model along with a pathway to net-zero emissions that you can replicate on your own campus, providing you with the tools you need to take climate action now.

Abstract: Higher education is infamously change-resistant. What’s needed is a new methodology: human-centered change. Informed by research and honed by practice, human-centered change is a flexible, pragmatic approach that works within higher education’s unique structures, practices, and culture. This book guides change leaders and practitioners through the application of human-centered change. A practical manual, it provides mid- and senior-level administrators the essential practices, examples, recommendations, and tools they need to lead change in their colleges or universities.

Abstract: The reduction of campus carbon emissions requires large investments in infrastructure, which is challenged by the realities of budgetary pressures. However, climate action doesn't have to come at the expense of an institution's core mission. Thompson Rivers University is transforming their campus infrastructure for net-zero emissions and a healthier environment without expending capital or taking on debt. This session will cover a novel procurement model along with a pathway to net-zero emissions that you can replicate on your own campus, providing you with the tools you need to take climate action now.

Abstract: Despite growing interest among campuses in mass timber construction, there is a sea of conflicting information about the potential benefits and downsides of building with wood. For the first time, University of California (UC), Berkeley is using mass timber to construct a new undergraduate academic building. This session will explore the process for determining whether this project was a cost-effective strategy for achieving carbon reduction and resilience. Decision making has become incredibly nuanced, and while the understanding of global carbon emissions continues to evolve, we'll share the key opportunities a project team must consider in regards mass timber on campus.

Abstract: Many campuses face real estate pressures, reduced funding, and aging assets, but often lack complete data sets or tools for visualizing the connection between campus priorities. Bold strategies and tools can help us find commonalities and opportunities in a time of limitless needs and constrained resources. We will detail an approach that considers cost, campus vision, and asset management goals to enable flexible solutions with a data-driven analysis of capital planning alternatives. Come learn how to determine which data matters and how to approach your campus's challenges in a way that better supports the institutional mission and adaptation to change.

Abstract: Campus housing is foundational for student retention and academic success, yet it's often beyond the means of many students. To address the growing crisis of student homelessness, the University of California, Los Angeles (UCLA) developed an affordable, co-housing model that changes the conversation around equity and diversity. In this session, we'll explore the unique programmatic elements necessary for developing an equitable campus community. This case study will introduce a new model for vertically integrated co-housing solutions that you can apply on your campus when planning affordable housing projects that enhance student life and learning.

Abstract: Implementing changes at institutions that operate under a distributive leadership model can be challenging because academic and support units are siloed. This article presents an example of one midsize, public, research institution’s successful strategy for “catching,” or identifying and managing, substantive changes using integrated planning. Through a centralized team of academic and support unit representatives, the academic units shared planned substantive changes, received feedback, and adjusted. The institution’s substantive change policy, infrastructure, and collaborative culture ensured the changes did not slip through the cracks or hit significant roadblocks. This article shares how the team operated, giving recommendations for institutions implementing the change practice.

Abstract: Success in strategic planning requires decision-making that reflects the collective vision of diverse constituents. At California State University, Fullerton we leveraged data as the essential thread in engaging our community in an inclusive strategic planning process. Data played dual roles, serving as input and output, to provide a common framework through which the ideas and wisdom of our community are reflected and shared, anchoring the strategic plan firmly in the campus voices. Our engagement through data embodied our commitment to evidence-based decision-making and contributed to the success of our strategic planning process.