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Planning for Higher Education Journal

September 1, 2002

The Forgotten Question in Information Technology Strategic Planning

Information technology planning requires a broad approach that begins with the question, “What do we want to do with technology?”

From Volume 31 Number 1 | September–November 2002

Abstract: Information technology strategic planning is a top priority for higher education throughout the United States. Associated with IT planning are many concerns that cause institutions to struggle with planning, ranging from selecting participants to alignment with institutional goals. However, before these concerns can be fully addressed, a fundamental question must be answered. Differences, advantages, and risks are explored between an approach that begins with infrastructure and applications versus a broader planning approach that focuses on what the institution wants to do with technology. In addition, five critical success factors for and eight benefits of using a strategic macro-level approach are identified.

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