Learning Resources

Abstract: King’s College, Cambridge required new postgraduate housing to support its growth plans. The design team collaborated closely with college stakeholders, including the prospective residents, to research all aspects of the proposals—brief, spaces, structure, and services—early in the process. That research provided a comparison of environmental methods that ranged from a regulatory baseline to a certified Passivhaus approach. The holistic “fabric-first” standard delivers highly efficient, low-energy buildings with high-quality construction and occupant comfort. The metrics fed into a cost-benefit analysis of capital cost vis-a-vis energy reduction to determine the long-term value of each approach.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.