Learning Resources

Abstract: Academic life is closely tied to space and conversations about space reveal much about our priorities and personalities. Having a plan can help facilitate these conversations around a shared vision. We’ll discuss how Purdue University’s culture of continuous planning leverages data, facility information, and design to engage new stakeholders, implement a campus-wide vision, and fast-track decision making. The world of planning is changing, so come learn how creating the right scope to achieve the desired outcomes and inform decision making is critical for establishing a planning continuum on your campus.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.